Job Title: Counter Sales 1 Full Time/Non-Exempt Location: Ocean City, MD Reports To: Branch Manager Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636 General Summary: The duties include answering telephone calls, locating items, servicing customers, using computer to generate invoice, loading item(s) in customer's vehicle and delivering product to customer location. Job Duties: • Provide fast and friendly customer service by following "Customer First" standards, in person or over the telephone. • Display positive attitude by greeting customers as they enter the branch. • Ensure commitments made to customer meet/exceed expectations. Enter customer order in system on the same day the order is received. • Pull customer orders from warehouse and load into company delivery truck, customer vehicle or stage pick up by using safe material handling procedures. • Produce and complete paperwork accurately including but not limited to invoices, and C.O.D.'s, special orders, vendor purchase orders, shipping and receiving paperwork. • Ensure all product leaving the branch is billed. Collect payment via cash, or credit card and by following all money handling procedures. • Follow procedure to process all customer returns and warranties the same day it is received. • Maintain self service area by restocking, rotating display/end caps, and tidying area. • Create/maintain branch displays that support corporate programs and branch's strengths/markets. • Use all available resources to locate product for customers. Provide updates as necessary to customer on delivery and backordered product. • Immediately reports damage, safety issues and accidents to supervisor. • Use sales tactics to promote special items or sales. Keep up to date with all new product information. Educate customer on available product, make recommendations and provide information as needed. • Perform warehouse duties whenever necessary. Duties include but are not limited to clearing of debris, pallets and cartons, sweeping, vacuuming, cleaning bathroom, emptying trash, tidying shelves, and loading/unloading by hand or using material handling equipment. • Maintain a safe and clean work environment by keeping workstation neat and orderly. • Professionally represent the R.E. Michel Company by wearing the approved company uniform and abiding by company grooming standards at all times. • Other duties as assigned. Preferred Education and Qualifications: • Exemplify excellent verbal communication skills with the general public and/or customers. • Excellent attitude and interpersonal skills necessary to service customers in the branch, on the telephone or at the delivery site. • Demonstrated proficiency while operating a computer and Prophet 21. • Basic math skills. Understands the difference between calculating "markup" and calculating gross margin and the effect of that calculation on sales, gross margin, expenses, bottom line, and controllable expenses. • Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items. Other Requirements: • Basic understanding of Heating and Cooling systems, parts and supplies is required. Work Environment: Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturdays (half day). This is a safety sensitive position. Successful completion of pre-employment screens is required and must be 18 years of age to operate forklift. What is R.E Michel Company? The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride! Why Work for Us? We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry. Interested in learning more about R.E. Michel Company? Listen to what our employees have to say by visiting: https://youtu.be/P8qN13teMPs R.E. Michel Company Benefit Package for Full Time Employees Includes: • Medical Insurance • Dental Insurance • Vision Insurance • Prescription Plans • Wellness Discounts through Blue365 • Access to 24-Hour Nurse Advice Hotline • Employee Assistance Program • 401(k) • Life and AD&D Insurance • Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents • Short- and Long-term disability • Critical Illness/Accident Insurance/Hospital Indemnity Insurance • Employee Discount • Employee Uniform Program • Access to Working Advantage- Discounts on Entertainment, Shopping and MORE! • Access to LifeMart- Discounts on Hotels, Apple Products and MORE! • Career Advancement Opportunities & On-site training courses • Weekly Pay- Every Friday R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. XJ6
See More Details >>Job Title: Branch Manager Full Time/Exempt Location: Ocean City, MD Reports To: Regional Branch Manager Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636 General Summary: RE Michel Company, LLC operating coast to coast with over 300 locations is currently looking for an experienced professional who is looking for the challenge of managing at our location in Ocean City, MD to make it a success! The ideal candidate will be responsible for overseeing daily operations, ensuring profitability, and fostering a positive work environment. Reporting to the Regional Manager, this role requires strong leadership skills, exceptional customer service, and a proactive approach to achieving sales and operational goals. Key Responsibilities: • Operational Leadership: Manage day-to-day operations of the branch, including sales, inventory, staffing, and administrative tasks. Continuously evaluate action plans to meet customer needs and company objectives. • Team Development: Recruit, train, and develop branch personnel. Foster a productive team environment by providing coaching, feedback, and performance evaluations. • Sales and Customer Service: Collaborate with sales associates to drive sales growth and maintain exceptional customer service standards. Develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction. • Financial Management: Achieve sales and profitability goals set by corporate. Monitor expenses, manage inventory, and ensure accurate financial reporting. • Facility Management: Ensure the branch facility meets company standards for cleanliness, safety, and security. Coordinate maintenance and repairs as needed. Job Responsibilities: • Uphold Corporate Mission and Value Statements. • Prioritize "Customer First" standards and resolve customer complaints promptly. • Maintain exceptional customer service and safety standards. • Develop and motivate branch team members. • Collaborate with sales associates to drive sales growth. • Ensure accurate and timely completion of administrative tasks. • Implement credit and collection procedures. • Ensure regular attendance and punctuality. • Coordinate vehicle maintenance and driver qualifications. • Perform other duties as assigned. Preferred Education and Qualifications: • Supervisory experience or training. • Problem-solving and decision-making skills. • Strong communication and interpersonal skills. • Knowledge of heating and cooling systems. • Understanding of accounting principles. • Proficiency in mathematics. • Familiarity with company products and computer systems. • Valid driver's license and ability to operate branch vehicles. Other Requirements: • Complete knowledge of heating and cooling systems. Work Environment: Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety sensitive position. What is R.E Michel Company? The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family-owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts, and supplies. We operate in more than 300 locations with employees who service our customers with pride! Why Work for Us? We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry. Interested in learning more about R.E. Michel Company? Listen to what our employees have to say by visiting: https://youtu.be/P8qN13teMPs R.E. Michel Company Benefit Package Includes: • Medical Insurance • Dental Insurance • Vision Insurance • Prescription Plans • Wellness Discounts through Blue365 • Access to 24-Hour Nurse Advice Hotline • Employee Assistance Program • 401(k) • Life and AD&D Insurance • Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents • Short- and Long-term disability • Critical Illness/Accident Insurance/Hospital Indemnity Insurance • Employee Discount • Employee Uniform Program • Access to Working Advantage- Discounts on Entertainment, Shopping and MORE! • Access to LifeMart- Discounts on Hotels, Apple Products and MORE! • Career Advancement Opportunities & On-site training courses • Weekly Pay- Every Friday R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. XJ6
See More Details >>Job Description: HVAC Installer at Engle Heating & CoolingEngle Heating & Cooling is a reputable company looking to hire an experienced and reliable HVAC Installer to join our team. As an HVAC Installer, you will play a critical role in ensuring customer satisfaction by expertly installing heating, ventilation, and air conditioning systems in residential and commercial properties.LocationOur HVAC Installer position is currently available in Ocean City, Maryland.ResponsibilitiesAs an HVAC Installer, you will be responsible for:- Installing heating, ventilation, and air conditioning systems in residential and commercial properties- Performing daily inspections of installation equipment and tools to ensure their proper working condition- Assisting in the repair and maintenance of HVAC systems when necessary- Providing excellent customer service and communicating clearly with clients- Working collaboratively with our team to meet project deadlines and ensure client satisfactionRequirementsThe ideal HVAC Installer candidate should meet the following requirements:- At least two years of experience in installing HVAC systems- Knowledge of HVAC systems and repairs- Ability to work independently or as part of a team- Excellent communication skills- Attention to detail and strong problem-solving skills- A valid driver's license and reliable transportationAt Engle Heating & Cooling, we understand the importance of a skilled HVAC Installer to a successful project. This is an excellent opportunity to join a supportive team in a fast-paced and rewarding industry. If you meet the requirements and are excited about this job opening, we encourage you to apply.
See More Details >>Embarking on a career in the HVAC trade in Ocean Pines, MD, typically begins with a specialized apprenticeship, blending hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships last about four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, the HVAC industry employs approximately 762,600 technicians nationwide, with a significant number in Ocean Pines, MD. The average weekly wage for HVAC technicians in Ocean Pines is around $934.50, with experienced professionals earning up to $1,118 per week. Trade schools, unions, and platforms like Gild help aspiring HVAC technicians find apprenticeship opportunities, leading to a career with strong earning potential.
