Embarking on a career in the HVAC trade in Columbia, MD, often begins with an apprenticeship that blends hands-on experience and classroom instruction, enabling individuals to earn while they learn. Apprenticeships typically span four to five years, demanding extensive training under certified professionals. The U.S. Bureau of Labor Statistics reports a nationwide total of 762,600 HVAC technicians, with a significant presence in Columbia, MD. The industry is projected to grow by 6% from 2022 to 2032, offering promising job prospects. Apprentices in Columbia, MD, earn an average of $1,159.57 per week, with an annual overtime average of $48,571. Educational institutions, trade schools, and platforms like Gild facilitate apprenticeship opportunities, leading to a lucrative career with potential annual earnings exceeding $57,300 for seasoned professionals.
Position Title: Service Technician (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Technician Location Name: Environmental Systems Associates Location Address: 9375 Gerwig Ln J, Columbia, MD 21046 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) • Generous PTO provided • * 20 paid days off within your first year of employment (vacation, personal holidays, & national holidays) • 25 paid days off after your 2nd year of employment • No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs • Company-provided smart phone, tablet, uniform plan, and tool replacement program • We’ll make you better at what you do with our internal Training Academy • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions • Company-paid employee Life Insurance with options for YOU and your Family! • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Works under minimal supervision to perform residential and/or light commercial service and maintenance calls • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks • Completes routine maintenance and equipment cleaning as needed or required • Responsible for delivery and removal of parts and equipment needed to complete service work • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for • Represents the company professionally, honestly, and ethically in all business matters and activities • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed • Performs similar/other duties as needed or assigned • Regular, reliable attendance Health & Safety Roles and Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately • Corrects substandard acts or conditions within area of control • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devises or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents • Does not perform act that may endanger the safety or well-being of others • Does not engage in any pranks, contests, or rough boisterous behavior • Works in compliance with applicable legislative requirement Desired Skills and Qualifications: • High school diploma or GED with additional training and 2 to 5 years’ experience in HVAC with technical training certification required • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area • EPA and safety certifications required • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment • Proficient and able to operate all necessary tools and equipment to perform various service projects • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision • Proficient and able to install a basic duct fitting • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills • Valid driver’s license with acceptable driving record • Available to work flexible hours and on-call shifts as needed • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds Annual Compensation Range: Minimum $51,667.2, Maximum $77,500.8
See More Details >>Benefits: • 401(k) • Dental insurance • Health insurance • Profit sharing • Training & development • READ THIS FIRST * Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview. BRASS TASKS • $100 just for interviewing (for Qualified Technicians) • Support team that actually cares • Paid training • IPad, Take-home truck and uniforms • Health insurance (PPO) • Great Bonus opportunities • Very flexible work schedule • No On-Call • NO SLOW SESSION LAYOFFS WE ARE LOOKING FOR: THE BEST professionals, with 3-5 years of experience, who want to work with the best professional in the HVAC industry that want to work with BEST. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast. We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,’ holding the rally flag in the other hand and leading the team. You’ve had a job. You’ve had a grind. Come find a refining battle ground where you defeat the worst versions of yourself to become better. We don’t have time for excuses. We don’t have time for good enough. We have one mission here and that is to provide you with all the opportunity in the world to make more money than you ever thought possible in an HVAC truck. You will be coached. You will be appreciated. You will be PAID. We need doers; sayers need not apply! DAY IN THE LIFE You can expect an average day to include: • Waking early cause success waits for no sleeper • Brushing your teeth and tucking in your shirt like a professional • Filling your truck with whatever you need from our fully stocked warehouse • Opening up your company provided iPad and iPhone to see your first money making opportunity • Arriving on time at the customer home and blowing their doors off with 6-star service that results in an incredible review • Getting real-time coaching/support for whatever you need because you said you were coachable • Having parts/material delivered to you because you we need your head in the game not on the road • Recording notes for the next guy because you said you were about the team • Collecting payment from the customer cause if the company don’t get paid, neither do you • Probably heading home because you ended up spending all day at your first call and it’s supper time WHAT WE DO: All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right. And if you made it this far and missed the “residential” part of residential HVACV service save yourself the rest of the read. If you don’t like people, you won’t like it here. Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense. JOB DUTIES • Learns and implements One Hour service system, procedures and ethical practices • Accurately diagnosis problems of clients HVAC systems • Effectively recommends service and repairs options in order to convert opportunities into sold work • Properly preform service, maintenance and repairs while maintaining a less than 1% callback ratio. • Ability to optimize profitability through effective time management and inventory control • Always maintains a neat work area and inspects that area for cleanliness after completion of each job • Maintains company vehicle, ensuring that it is always clean on both the inside and the outside WHAT TO DO NEXT: Words can only do so much to express something you have to feel. So, apply now and for a phone. If we have a feeling it’s a match, you have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you become the next best thing to ever happen to our business. Job Type: Full-time Pay: $55,000.00 - $100,000.00 per year with commission and bonuses. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
See More Details >>ABOUT US: Providing innovative heating, ventilating and air conditioning (HVAC) solutions to building owners and contractors since 1984, today Havtech is one of the Middle Atlantic’s largest and most experienced commercial HVAC equipment suppliers. With a focus on innovation, the company works with customers to: • Improve building comfort • Increase efficiency • Reduce total cost of ownership The company represents many of the most innovative HVAC equipment and building automation system manufacturers serving the technology, healthcare and educational markets. Havtech’s experienced sales engineers, service technicians, training staff and relationships with industry organizations and owners, engineers and contractors have established it as a key partner for any commercial HVAC project. Havtech is a fast-paced and growing company looking for talented, innovative professionals who want to be part of a future focused team that provides high quality solutions that make sense to its customers and communities, both financially and environmentally. If you are bright, driven, and customer oriented, then you belong at Havtech. CURRENT OPPORTUNITY: COMMERCIAL HVAC FIELD SERVICE ENGINEER A successful Journeyman HVAC Service Technician will perform all work in the service and maintenance field on all major types of HVAC equipment. Responsible for retrofit and repair of environmental-comfort systems, utilizing knowledge of air conditioning theory, pipe fitting, and mechanical layouts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. • Represents the company by serving as a direct customer contact. • Projects a positive, friendly and professional image on behalf of the organization. • Responsible for servicing all products and equipment on assigned projects and ensuring customer satisfaction. • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location. • Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers. • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary. • Inspects vehicles by checking vehicle condition. • Maintains literature, supplies, service manuals and related service bulletins. • Maintains vehicles by keeping records of service manuals, scheduling, and complete repairs and maintenance service. • Maintains equipment by inspecting for signs of ware. Notifies customer and/or Project Manager of findings. • Legibly documents work by completing paperwork on each job and maintaining files. • Provides re-training and follow-up training at customer site. • Demonstrates enthusiasm and commitment toward the job, mission and values of the company. • Determines parts to order for repairs and timeliness of need. • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files. • Keep and maintain a safe and organized work environment. • Operate all company owned equipment safely and responsibly. • Records parts, material, labor, subs and other cost data per assignment and returns unused resources. • Turns in all required paperwork and reports daily. • Keeps current on all Havtech Manufacturer’s products concerning installation, operation, maintenance, service and repair. • Read and interpret product specifications and experience in working with building specifications, drawings and designs. • Provides technical support to customers. • Flexibility to work overtime/weekends as necessary. • Regular travel requirements with some overnight travel SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. QUALIFICATIONS/ CERTIFICATES, LICENSES, REGISTRATIONS: • Associate’s Degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning and eight (8) years related experience; or equivalent combination of education and experience. • Must possess computer skills with basic knowledge of Microsoft Office software. • Valid Driver’s License with a clean driving record for state of residence. • EPA Certification. • HVAC Journeyman license in MD/or Virginia required. • Additional license; Boiler Operator, Gas Installer, etc. preferred. • Applicant must be a current member or be able to successfully join UA Local 602. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle or feel, and talk or hear. The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch or crawl. • The employee is occasionally required to sit. • The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds. On occasion lift and/or move more than 75 pounds with assistance. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. BENEFITS OFFERED: Paid Time Off Paid Uniforms Paid Training Company Van Tools Paid Union Holidays TO JOIN OUR TEAM - APPLY TODAY!
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