Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: • Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. • Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. • Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. • Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. • Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. • Expands technical knowledge of CSE’s by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. • Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. • Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. • Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. • Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. • Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request • Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. • Other items / duties to jointly be developed when the need arises • Adhere to all of customer’s policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: • Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. • Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. • Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. • Strong interpersonal/customer relations’ skills, clear verbal and written communications • Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. • Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. • Must have extensive experience with Bowe products or equivalent • Possess strong electromechanical skills and problem solving/troubleshooting abilities • Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. • Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. • Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights • This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer’s schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.
See More Details >>**Senior Level Mechanical Engineer (Facilities)** Location **Boise** Secondary Locations **Madison, Overland Park** Job Code **18361** \# of openings **1** Apply Now (https://phh.tbe.taleo.net/phh04/ats/careers/v2/applyRequisition?org=POWERENGINEERS&cws=44&rid=18361) • *Senior Level Mechanical Engineer** • *Job Summary of Roles and Responsibilities:** At POWER Engineers, Member of WSP, theFacilities Division seeks a Senior level Mechanical Engineer to join our Boise, Idaho; Madison, Wisconsin or Overland Park, Kansas location. The Facilities Division specializes in Food & Beverage, Federal, and Industrial facility design. We are responsible leaders with a focus on the future while providing functional and high-performing projects. Our goal is to deliver the best possible projects and experience for our clients, users, and communities. We do this through the integration of responsible design that includes new buildings, remodels, and additions as well as studies and evaluations of existing systems. A major component of our work is providing engineering services to help our clients change and adapt their facilities and systems to meet their changing goals. • *Required Education/Experience** + Bachelor’s Degree in Mechanical Engineering + PE License + Candidate should have 15+ years of experience in refrigeration, HVAC, plumbing, and utility piping design and be able to perform work requiring independent judgement, knowledge of engineering principles, procedures, and code requirements + Ability to work with and be supported by other Junior engineers + Shall be capable of self-performing all mechanical engineering tasks associated with the project; from proposal, design and drafting, engineering calculations, cost estimate, to client reviews + Ability to mentor other Junior or Entry-level Mechanical Engineers. + Solid foundation of design and drafting utilizing AutoCad or Revit software + Knowledge of mechanical systems and theory, such as; heating and chilled water (hydronics), steam, compressed air, refrigeration, natural gas, and high pressure water + Must be adaptable, able to problem solve, learn and apply new technologies with minimal support + Good oral and written communication skills with cross disciplinary team members and clients + Demonstrated ability to self-manage and produce results • *Desired Education/Experience** + Autodesk Revit, MEP and/or Plant 3D experience + Member of ASHRAE and IIAR (International Institute of Ammonia Refrigeration) POWER Engineers, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, POWER and WSP’s 73,900 experts create positive, long-lasting impacts for our communities and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities to connect with innovative thinkers, forge your path, and have fun tackling the world’s most challenging projects. At POWER Engineers, Member of WSP, you can have a rewarding career on every level. Our philosophy is simple: Do Good. Have Fun. Build Success. Our compensation package includes competitive compensation, professional development, and a full benefit package: + Medical/Dental/Vision + Paid Holidays + Vacation/Paid Sick Leave + Voluntary Life Insurance + 401K + Telehealth Benefit covers all providers + Maternity and Paternity Leave + New Dads and Moms Benefit program + Fertility Benefits + Gender affirming care We are a fun engineering firm. That might seem contradictory to some, but it works for us! • *POWER Engineers, Member of WSP, is an Equal Opportunity Employer, including women, minorities, veterans, and individuals with disabilities.** \#LI-WW1 #LI-Hybrid • *Senior Level Mechanical Engineer (Facilities)** Location **Boise** Secondary Locations **Madison, Overland Park** Job Code **18361** \# of openings **1** Apply Now (https://phh.tbe.taleo.net/phh04/ats/careers/v2/applyRequisition?org=POWERENGINEERS&cws=44&rid=18361) • *Senior Level Mechanical Engineer** • *Job Summary of Roles and Responsibilities:** At POWER Engineers, Member of WSP, theFacilities Division seeks a Senior level Mechanical Engineer to join our Boise, Idaho; Madison, Wisconsin or Overland Park, Kansas location. The Facilities Division specializes in Food & Beverage, Federal, and Industrial facility design. We are responsible leaders with a focus on the future while providing functional and high-performing projects. Our goal is to deliver the best possible projects and experience for our clients, users, and communities. We do this through the integration of responsible design that includes new buildings, remodels, and additions as well as studies and evaluations of existing systems. A major component of our work is providing engineering services to help our clients change and adapt their facilities and systems to meet their changing goals. • *Required Education/Experience** + Bachelor’s Degree in Mechanical Engineering + PE License + Candidate should have 15+ years of experience in refrigeration, HVAC, plumbing, and utility piping design and be able to perform work requiring independent judgement, knowledge of engineering principles, procedures, and code requirements + Ability to work with and be supported by other Junior engineers + Shall be capable of self-performing all mechanical engineering tasks associated with the project; from proposal, design and drafting, engineering calculations, cost estimate, to client reviews + Ability to mentor other Junior or Entry-level Mechanical Engineers. + Solid foundation of design and drafting utilizing AutoCad or Revit software + Knowledge of mechanical systems and theory, such as; heating and chilled water (hydronics), steam, compressed air, refrigeration, natural gas, and high pressure water + Must be adaptable, able to problem solve, learn and apply new technologies with minimal support + Good oral and written communication skills with cross disciplinary team members and clients + Demonstrated ability to self-manage and produce results • *Desired Education/Experience** + Autodesk Revit, MEP and/or Plant 3D experience + Member of ASHRAE and IIAR (International Institute of Ammonia Refrigeration) POWER Engineers, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, POWER and WSP’s 73,900 experts create positive, long-lasting impacts for our communities and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities to connect with innovative thinkers, forge your path, and have fun tackling the world’s most challenging projects. At POWER Engineers, Member of WSP, you can have a rewarding career on every level. Our philosophy is simple: Do Good. Have Fun. Build Success. Our compensation package includes competitive compensation, professional development, and a full benefit package: + Medical/Dental/Vision + Paid Holidays + Vacation/Paid Sick Leave + Voluntary Life Insurance + 401K + Telehealth Benefit covers all providers + Maternity and Paternity Leave + New Dads and Moms Benefit program + Fertility Benefits + Gender affirming care We are a fun engineering firm. That might seem contradictory to some, but it works for us! • *POWER Engineers, Member of WSP, is an Equal Opportunity Employer, including women, minorities, veterans, and individuals with disabilities.** \#LI-WW1 #LI-Hybrid
See More Details >>Sierra Space Careers: Dare to Dream We honor those that are not afraid to dream big dreams, those that tenaciously chase their dreams even when others say it cannot be done, those that achieve big dreams and change everything. Those are Dreams Worth Chasing. At Sierra Space we envision a future where humanity lives and works in space, on moons, and on distant planets. Our mission isn’t restricted to the few, instead we see a future where all people can choose to live, work, discover and explore beyond our planet. Our company is building a platform in space to benefit life on Earth and together we will alter the course of humanity. We have a bold mission. We are a bold company. Together, we are an extraordinary team. About The Role The Mechanical Technician II position involves assembly and cleaning of spaceflight hardware and ground support equipment to meet required specifications. In this intermediate role, you will work closely with engineers and senior technicians to ensure the quality and reliability of our products. This position requires a solid understanding of mechanical principles, troubleshooting skills, and a commitment to precision and safety. You will use precision equipment and extensive training to meet the exacting specifications necessary for our products to work as intended in extreme environments. Key Responsibilities: • Assemble mechanical and electrical systems, carefully following work instructions. • Clean and certify hardware to exacting standards in a cleanroom environment. • Stop and escalate potential quality and safety issues. • Adhere to general shop requirements, including PPE and shop safety requirements, hardware and facility cleanliness, and electrostatic discharge (ESD) control protocols. • Lift and carry up to 50lbs. • Collaborate with and learn from team members to achieve production goals. About You Our mission is driven by the unwavering passion to push the boundaries of what is possible. We seek those who Dare to Dream — to envision the extraordinary and pursue it relentlessly – to join us on this transformational journey. We’re looking for dreamers who align with our values, vision and audacious goals – while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement. Minimum Qualifications: • Strong communication skills and collaborative attitude. • Ability to form strong working relationships with a cross-functional team. • Willingness to ask for help and learn new skills from anyone. • Integrity to conduct verification/troubleshooting of own work. • Familiarity with general best shop practices, including PPE and shop safety requirements. • Experience with hand tools and precision equipment. • Ability to work in a cleanroom for extended periods. • Knowledge of cleanliness and ESD control practices. • Proficient understanding of one or more of the following: mechanical assemblies, soldering, harness routing, inspection, in-process testing, precision cleaning, and structural fabrication. • Typically, 2+ years of experience in a mechanical or manufacturing environment. Preferred Qualifications: • Certifications: IPC, J-STD, welding. • A&P License. • Experience precision cleaning. • Experience interpreting GD&T on drawings. • Experience with machining or additive manufacturing. Physical/Mental/Emotional Requirements: • Frequently walk, sit, stand, climb stairs and steps • Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity • Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors. • Frequently requires hearing abilities to include discerning different tones and volumes • Frequently lifting or carrying up to 35 lbs. Working Conditions: • Occasionally exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.) • Frequently exposed to fumes or hazardous chemicals/materials • Frequently exposed to loud noises • Safety Sensitive Position: • Inspect, handle or transport explosives, dangerous or hazardous materials • Inspects structures, equipment or vehicles • Operate or supervise vehicles, heavy or dangerous equipment or machinery IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Elevate Your Career At Sierra Space, we are committed to your personal and professional development. We empower you to make profound and meaningful contributions and foster a vibrant culture of collaboration, where teamwork ignites breakthrough innovations. Sierra Space offers annual incentive pay based upon performance that is commensurate with the level of the position. We also offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 8%, life insurance, 3 weeks paid time off, and more. At Sierra Space we are at the very doorstep of unlocking the future and the work in front of us is hard, but it is truly important and meaningful. Achieving our mission requires dedication, relentless pursuit of a dream and an unwavering passion for pushing the boundaries to accomplish what others might believe to be impossible. We seek those who too, Dare to Dream and will join us in a pursuit to achieve the extraordinary. Application Deadline: This role will remain posted until a qualified pool of candidates is identified. Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space, and we will not be obligated to pay any referral fees. Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.
See More Details >>Embarking on a career in the mechanical trade in Madison, WI, often begins with an apprenticeship, blending practical experience with theoretical knowledge, allowing individuals to earn while they learn. Apprenticeships typically last three to four years, demanding extensive training under seasoned professionals. According to the U.S. Bureau of Labor Statistics, there are 16,470 mechanical trade professionals nationwide, with approximately 1,200 in Madison, WI, and the field is projected to grow by 11% from 2023 to 2033. Apprentices in Madison earn an average of $790 per week, with experienced professionals often surpassing $800 per week. Educational pathways through trade schools, unions, and platforms like HireLevel provide aspiring mechanical trade professionals with opportunities to enter this growing field, leading to a career with strong earning potential.
