About the Role: At Forge, we install energy-efficient heat pumps for homeowners across Greater Boston. We are seeking a knowledgeable, highly motivated, and customer-focused HVAC Solutions Expert to help support our growing direct-to-homeowner business. In this role, you’ll play a critical part in driving new business by assisting homeowners and guiding them through the process of selecting a new heating and cooling system. This consultative sales role involves listening to customers' needs, educating them on suitable solutions, and recommending the best options to fit their home and lifestyle. No cold-calling and no canvassing is necessary in this environment. To succeed in this role, you must bring 3–5 years of HVAC, heat pump, or related industry experience (sales, project coordination, or installation) with the ability to explain technical systems in a way that builds customer confidence. Compensation: $100-120k salary range with a target-based bonus structure aimed for a total salary of $130-150k on-target-earnings. If you fall slightly outside of this range but bring a lot of valuable experience, we encourage you to still apply. What You Will Do: • Customer Engagement & Sales: Act as the primary contact for customers, assessing their heating and cooling needs through in-home site visits, phone and video calls, email, and chat while educating them on system benefits. • Site Assessments & System Scoping: Conduct in-home and virtual evaluations to determine installation feasibility, recommend the right heat pump system for each home, develop customized proposals, and address customer questions on unit placement, electrical requirements, and efficiency. • Customer Satisfaction: Refine sales strategies, provide insights on best practices, and ensure customers receive applicable rebates and incentives. • Collaboration & Coordination: Work closely with sales, system designers, and project coordinators to streamline operations and ensure smooth project execution. • CRM & Data Management: Utilize CRM software to track leads, document customer interactions, and provide feedback to marketing and leadership for process enhancements. Your Experience: • Industry Knowledge: 3-5+ years experience in the HVAC, heat pump, or energy industries (i.e. Solar, Home Performance Contracting, etc.). Knowledge of Mitsubishi and Bryant equipment is a plus. • Customer-Facing Roles: Background working with customers as an account executive, sales coordinator, project coordinator, office manager, HVAC technician, or other customer-facing role. • Process & Technical Skills: Proficiency in CRM systems, quoting tools, and system builders. Minimum Requirements: • Full-time availability. • Valid driver’s license and vehicle. • Authorized to work in the U.S. • Willing and able to pass a background check and 4-panel drug test (no marijuana screening). Qualifications for Success at Forge: • Attention to Detail - Highly meticulous & thorough with a strong focus on accuracy & quality. • Motivation for financial success – driven by commission-based earnings. • A hustler mindset – self-starter, hardworking, persistent, and goal-oriented. • Excellent people skills – ability to build rapport with customers. • Outstanding communication skills – clear, persuasive, and professional. • Tech-savviness – ability to adapt to and utilize different digital platforms. Why Choose Forge? • Career Growth: This is an excellent opportunity for someone who is looking to grow in their sales career as part of a new and growing sales team at a startup. • Competitive Compensation: Your expertise is valued. We offer competitive pay, achievable sales targets, company stock options, potential bonuses and consistent feedback to ensure you’re able to reach your next salary increase. • Employee Benefits: Enjoy a comprehensive benefits plan, including health and dental insurance with generous employer contributions, a generous 401k match, a flex paid time off policy, and more. Forge is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
See More Details >>HVAC Service Technician Our Technicians diagnose and troubleshoot HVAC/R equipment, improving comfort, and energy efficiency, and solving problems. They present options and pricing to customers, complete approved repairs/improvements, and all required record keeping and paperwork. Essential Duties • Troubleshoot and repair HVAC/R equipment, building comfort, energy efficiency, and related problems. • Clearly communicates to customers, providing advice and guidance • Complete repairs, improvements, or installation within industry standards. • Ensure complete customer satisfaction upon completion of work. • Maintain a clean and properly stocked truck at all times. • Participate in all company, service, and training meetings. Job Requirements 5 or more years of experience as an HVAC/R installation, maintenance or service technician preferred • Lift and carry up to 100 pounds. • Climb ladders and on rooftops. • Valid driver’s license in good standing with an acceptable driving record. • Able to quickly troubleshoot and provide repairs as the lead techician • Able to comprehend and use controls and wiring schematics. • Able to comprehend blueprints and other construction documentation. • Braze and solder. • Possess the required standard tool list and keep tools in good repair. • Ability to legibly produce all required paperwork and record-keeping on a timely basis. • Ability to speak and understand English. • Obtain and maintain a refrigeration license in good standing. • Neat, clean, courteous, and professional behavior and appearance at all times. • Attend training seminars as assigned during business hours and on evenings and weekends. Benefits: 401(k) and 401(k) matching Medical Insurance with 75% company paid Dental insurance Tuition Reimbursement for trade related school hours Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Overtime Supplemental pay types: Bonus pay Experience: HVAC Service: 5 years (Preferred) License/Certification: EPA 1,2,3 Certification (Preferred) OSHA - 10 and 30 (Preferred) Driver's License and a good driving record (Required) Work Location: Multiple Locations
See More Details >>HVAC Systems Technician Job Summary of HVAC Systems Technician: This role maintains, and repairs heating, ventilation, and air conditioning systems across residential, commercial, and industrial settings. This role requires strong troubleshooting skills, independent initiative, and collaboration with team members to ensure optimal system performance and compliance with safety standards. Job Duties and Responsibilities of HVAC Systems Technician: • Perform the setup, examination, maintenance, and troubleshooting of HVAC systems for improved functionality. • Make use of diagnostic methods to identify and address electrical and mechanical issues accurately. • Execute systematic testing, calibration, and adjustment procedures to enhance system functionality. • Manage accurate records detailing installations, repairs, components utilized, and labor hours. • Collaborate with experienced technical professionals on complex undertakings and assist in the guidance of junior colleagues. • Follow the EPA guidelines, adhere to safety procedures, and comply with the policies of the organization. • Take on further responsibilities as designated by those in authority. Qualifications and Experience of HVAC Systems Technician: • A high school diploma or equivalent certification is obligatory, with formal HVAC/R training being advantageous. • Applicants are expected to possess at least 3 to 5 years of experience in HVAC/R, with a preference for those who have accumulated 5 or more years of experience. • Having a universal EPA certification is obligatory, and possessing a state journeyman license is advantageous. • Mastery in utilizing HVAC diagnostic equipment, electrical and refrigeration mechanisms, and technical diagrams. • Strong multitasking capabilities, effective communication skills, and adeptness in problem-solving. • Showcasing an unmarred driving background and ability to be mobile for up to 50% of the duration. Benefits of HVAC Systems Technician: • Given access to a company vehicle and full set of tools at your disposal • Enhancing the equilibrium between work and personal time is fostered through the provision of on-call incentives and reasonable overtime allocations • Skill-building initiatives and systematic raises for technicians at the entry-level • Providing competitive pay rates in conjunction with an earned wage access program • Paid Time Off • Health, dental, and vision insurance plans • A 401(k) plan with a company match is a popular employee benefit that provides a financial incentive for workers to save for their retirement • Staff can enjoy discounts and further their education through tuition reimbursement as part of the team member program • Combining a Health Savings Account with a high-deductible health insurance plan can provide individuals with a more cost-effective way to manage healthcare expenses while benefiting from tax savings • Company spirit days are instrumental in breaking the monotony of day-to-day work routines and injecting a sense of creativity and energy into the workplace About Company: Cumberland Farms, part of the EG America family, operates over 1,500 convenience store locations nationwide with more than 18,000 team members. Headquartered in Westborough, Massachusetts, EG America is committed to quality fuel, food service, and merchandise. Our inclusive culture values teamwork, innovation, and community engagement across banners such as Certified Oil, Fastrac, Kwik Shop, Loaf N Jug, and more.
See More Details >>Embarking on a career in the HVAC trade in Newton, MA, often begins with an apprenticeship, blending hands-on experience with classroom instruction, enabling individuals to earn while they learn. Apprenticeships typically last four to five years, demanding extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 68,648 HVAC professionals nationwide, with a significant number in Newton, MA, and the industry is projected to grow by 6% from 2022 to 2032. Apprentices in Newton, MA, earn an average of $1,473 per week, with an annual overtime average of $48,932. Trade schools, unions, and platforms like Gild assist aspiring HVAC technicians in finding apprenticeship opportunities, leading to a rewarding career with strong earning potential—often exceeding $57,300 annually for experienced professionals.
