THE THOMAS FAMILY LEGACY It all started near Houston Texas in 1946 with a young man named Henry Thomas who had just returned home from the war not quite sure what to do with himself. His uncle helped get him a job working in the plumbing industry and soon after, “Henry B. Thomas Plumbing Co.” was born! Some years later, Henry’s two sons, Sam and Boley, joined the family business. Eventually, Sam would take the helm, and be joined by his three sons Will, Ben, and Josh as he worked to establish the family business in Arizona where his wife Lois could be near her family who had been in the Phoenix area since 1961. It has been over 75 years since Grandpa Henry first started in the home services industry and the Thomas Family, along with their friends and associates at “Thomas Home Services”, are still working hard every day to serve customers the way Grandpa Henry did – with Quality, Care, and Professionalism, always putting people before profits. We like to say we are “Heroes for Hire!” Over the years we have added a number of residential service offerings that include plumbing, air conditioning and heating, electrical, appliance repair, drain cleaning, water treatment, and more! YOUR OPPORTUNITY We are looking for great people like you to join our family and help carry on the Thomas Legacy. We are in search of the best of the best residential HVAC service technicians in the valley to join our family of professionals. What You’ll Do: • Run 3 to 5 service calls per day providing and over the top WOW customer experience every time, always striving for 100% customer satisfaction • Diagnose and repair all types of residential HVAC systems, parts, and components • Clearly communicate your diagnosis and findings to the customer sharing all options and ensuring the customer has all of the information they need to make the best decision • Calculate and present pricing for the various options you are presenting • Prepare estimates and invoices using our field service software • Order required parts for jobs as necessary • Work closely with dispatchers to close out jobs properly and complete all “paperwork” on time and accurate • Safely operate a company vehicle observing all traffic laws • Keep your assigned vehicle clean, organized, and well stocked • Properly wear the company uniform maintaining a neat and clean personal appearance • Attend company meetings weekly • Participate in personal skills development programs • Be professional at all times • Achieve performance targets • Other duties and responsibilities as assigned What You’ll Get: • One of the highest pay scales in the state • Weekly pay via direct deposit • Dispatched from home most days • Company truck to take home • Circle K gas card • Company credit card for purchasing • Heath insurance with $0 charge for office visits, $0 copay, and $0 deductible • Option to add vision and dental • Company provided uniforms • Company iPad • Paid vacations – up to three weeks! • Paid holidays • Paid sick time • Company parties and events • Ongoing training and education • Flexible schedule • Bonuses, spiffs, and awards • Contests and Recognition • Retirement plan with company matching • Profit sharing • Regular Personal coaching and support so you can achieve your goals • Serious opportunity to advance your career • And more FREQUENTLY ASKED QUESTIONS Do you have enough work? Yes, we have plenty of work! More than we can handle to be sure! We are ready for you to start immediately. Where is your office located? Our office is in Chandler at Arizona Ave. and Guadalupe Do you work for home warranty companies? We do not provide services for third-party home warranty customers however, we do offer a unique home warranty product in house. You can learn more about it on our website. Do you work for property managers? We do not provide services for property management firms on an ongoing basis. From time to time we will take a service call for a land lord or a property manager but they do not receive special pricing or accommodation. How many trucks do you have? We currently have a total of 20 vehicles in our fleet. What kind of van would I be driving? You will get a comfortable, clean, dependable vehicle to drive. Most of our 20 trucks are regular Chevy Express or Ford Econoline type vans and are generally between about 5 and 10 years old. What about truck stock? What if I need parts that are not on the truck? All of our trucks are stocked with the essential parts and materials you will need for about 80% of your service calls. For those jobs that need something that is not on the truck you will have a company credit card to make those parts runs quick and easy. What areas do you serve? We service the entire Phoenix Metro area, but we focus most of our marketing in the east valley. What are the hours? Our offices are open from 8am to 5pm Monday through Friday. You will be expected to be to your first job / appointment by 8am and our dispatchers will always work closely with you to get home on time. When are your tech meetings? We meet every Wednesday morning at 7am. Technicians are dispatched from home on all other days. What software do you use? We use a very easy to learn and easy to operate software called dispatch.me – You’re going to love it! FINAL THOUGHTS First of all, it's super chill here. No high-pressure sales. Just good old fashioned, "do-what's-best-for-the-customer" customer service. Even the interview is low stress. If You are looking for a company where you can have a meaningful impact and be valued, Thomas Home Services is the place for you!When you join the Thomas Team, you will immediately notice that things are different here. We genuinely understand that it is you, the technician, along with the rest of the team that make this all possible. It is you, who goes out and saves the day for our customers and gets the job done. It is you who ultimately keeps the lights on and ensures that Thomas Home Services will be here tomorrow and into the future to continue to serve the community! The individuals that make up the Thomas Team are without a doubt the most important people in our world as far as we are concerned. Yes, the customers are important too, and we work very hard to ensure they have a WOW experience at every interaction, but even our valued customers will never overshadow the importance of our technicians! Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: • Dental insurance • Flexible schedule • Health insurance • Paid time off • Professional development assistance • Retirement plan • Vision insurance Work Location: In person
See More Details >>• Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet. • Perform all HVAC repairs and replacements to applicable codes. • Complete all required documentation on services and collect, record and deliver fees to designated office administration. • Facilitate order for all parts required for appointments and ensure preparedness for the day of service. • Submit purchase orders to dispatch or other designated purchasing team administrators. • Transport materials and tools to the job site and provide proper accounting of assigned tools. • Keep vehicle clean and in safe working order. • Ensure vehicle is stocked and accurately inventoried. • Return defective warranty parts to the branch. • Effectively communicate with the customer regarding questions, concerns and problems. • Inform a manager if the customer does not have HVAC service before leaving the call. • Facilitate rescheduling customer appointment, if call is not complete. • Accurately complete all required documentation on services performed. • Age and type of equipment. • Services completed. • Invoice with cost for services performed. • Train, coach and mentor apprentices. • Informs a manager or team leader of any safety issues. • Maintain a courteous demeanor with customers and associates at all times. • Maintain a professional image at all times by wearing company approved uniform. • Abide by all standards of performance and ethics. • Participate in company sponsored training classes. • Follow all safety policies and procedures. • Communicate the benefits of Club Memberships. • Manage operational metrics including average invoice total, callback ratios and labor margins. • Perform other duties as assigned. • Knowledge, Skills and Abilities: • Have a minimum of 2 to 5 years of verifiable work experience in the HVAC industry. • Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment. • Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment. • Possess good analytical skills and attention to detail. • Must be highly organized with good attention to detail and follow through. • Excellent customer service skills with desire to exceed customer expectations. • Function in a team environment. • Must be able to use a computer tablet, smart phone and read a map or follow GPS. • Valid driver’s license, and approved to drive by Company’s insurance carrier. Education/Certification Requirements: • EPA Certified. • A High School diploma or general education degree (GED) required. • HVAC certification or Diploma preferred. Working Conditions: • Work in indoor/outdoor elements with extreme variation in temperatures. • Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching. Physical Requirements: • Ability to work in tight spaces such as attics and/or crawlspaces. • Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items. • Occasionally work from heights 15 feet or higher above ground. • Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception. • Willing to work hours outside of normal work schedule, if needed. Job Type: Full-time Pay: $30,000.00 - $61,000.00 per year Benefits: • Health insurance • Paid time off Work Location: In person
See More Details >>Chandler Air is a residential service company specializing in Heating & Air and has been in business for over 40 years. We have a tradition of treating our customers like family and we depend on building our business one referral at a time like we have since 1982. We are looking to bring on a HVAC technician into our HVAC Installs Department. We are looking for full-time members to be on our team. No experience required, but experience provides for higher pay and leadership opportunities. We will train you on the job with paid training included. We have a training facility with paid and/or reimbursement programs for licensing and schooling. Full time year round work, and we do not lay off or furlough. This is a professional business. The primary duties of an HVAC Install Technician are to perform retrofit replacements for HVAC systems. Working in crews to remove and replace furnaces and air conditioners. Safety and performance tests are conducted for each system(s) as well as checking the area for carbon monoxide and natural gas leaks. A heavy emphasis is placed on customer service as this is primarily what we do. Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining truck inventory levels, among others. Communication with homeowners about the status of their system after the service has been performed. We offer: • Health benefits including medical, dental, vision and life insurance • 401(k) retirement with company match • Weekly pay with incentives and bonuses • Holiday pay, vacation pay, & paid time off • Paid Training Included Job Requirements: • Pre-employment background check • Pre-employment drug screen • Valid drivers license • Have and maintain a clean driving record There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you. Apply for more details!
See More Details >>Becoming an HVAC technician in Chandler, AZ, typically begins with an apprenticeship, combining hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships last about four to five years, requiring many hours of training under licensed professionals. The U.S. Bureau of Labor Statistics reports 638,690 HVAC professionals nationwide, with 44,641 in Chandler, AZ, and projects a 6% job growth from 2022 to 2032. Apprentices earn an average of $894.40 per week in Chandler, with an annual overtime average of $46,510. Trade schools, unions, and platforms like Gild help aspiring HVAC technicians find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $108,000 annually for experienced professionals.
