Title: Maintenance Technician Looking for full-time, year-round, recession-proof work? As a maintenance technician in the residential property management field, you’ll have a consistent, secure job that enables you to work with your hands, help people, and solve problems. RPM maintenance technicians prepare apartments for new residents, make repairs in apartments of current residents, and perform routine maintenance in and around the community.This job and career path have advantages that you can’t find everywhere, even in other maintenance jobs, such as: Consistent work. The RPM industry is resilient, and as an RPM maintenance technician, you’ll have work even when COVID-19 guidelines result in closing down other industries, such as hospitality, restaurant, and retail. Also, you won’t experience seasonal lulls the way you might as HVAC contractor; construction worker; or other commercial maintenance specialists. Comprehensive benefits. With a job as an RPM maintenance technician, your needs are covered with a benefits package that includes health insurance, a 401(k), sick leave, and life insurance. RPM careers also offer paid holidays and vacations, and many provide rent reduction and tuition assistance. Range of work and knowledge. You’ll be trained and asked to fix problems with plumbing, electricity, heating, cooling, locks, carpentry, and more. Variety. No two days are alike. You’ll have different tasks in different apartments where you’ll interact with and help different people every day. Personal interaction. You’ll get to know the people you are helping in the community, and they’ll be thankful for what you do.A maintenance technician job is good for self-motivated problem-solvers who are eager to learn. The job may be especially well-suited for someone with technical school training or military, construction, contracting, or home repair experience. Companies tend to promote from within, so with some years of experience under your belt, you could become a regional maintenance manager for a portfolio of communities!Annual Base Salary Range*Entry level: $34,500 – $44,000Maintenance supervisor: $49,000 – $65,200Regional maintenance manager: $76,000 – $109,800Additional Earnings*Overtime and bonus pay: 6.7% – 11.4% of salaryHousing BenefitsSome employers offer rent reductions of 20% or more.* Source: CEL & Associates 2019 Real Estate Compensation Survey. These salary ranges are not reflective of every market and may be higher or lower depending on geographic area and employer. About the Company: National Apartment Association The National Apartment Association envisions a world where rental housing is a valued partner in every community. NAA is the leading voice for the rental housing industry and as a trusted partner, valued connector and a powerful advocate, we are committed to serving 145 state and local affiliates, over 91,000 members and more than 11 million apartment homes globally. We lead the way home. Company Size: 20 to 49 employees Industry: Other/Not Classified Founded: 0 Website: https://www.naahq.org/
See More Details >>Job Title: University Night Lead Job Description: In this role, you will be responsible for troubleshooting, repairing, maintaining and installing HVAC and related equipment as assigned. You will also be tasked with coordinating day-to-day operations of specific agreements or projects to ensure timely and cost-effective completion. Your responsibilities will include but are not limited to: • Use expert technical knowledge to assist other service representatives in solving problems. • Demonstrate capability and interest in training others. • Train service technicians and trainees on how to solve problems without directly solving the problem for them. • Keep your technical knowledge up-to-date regarding equipment and concepts. • When presented with a problem, know what steps to take and why, whether it requires repair or replacement. • Search out and read applicable manuals and online sources. • Belong to and take advantage of technical organizations to improve your knowledge. • Demonstrate capability to handle a heavy workload of calls. • Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system. • Follow point-by-point troubleshooting guides to find faults in a short period of time. • Avoid needless callbacks by checking the complete system before leaving the job. • Check safety and limit controls for proper setting before leaving the job. • When faced with a seemingly unsolvable problem, seek help and solve it before leaving. • Use proper tools and instruments for troubleshooting. • Inform customers when arriving at or leaving the job and when planning to return. • Explore customer complaints to determine the real problem. • Respond to customer complaints with the proper amount of sympathy and empathy. • When the problem is caused by the customer's use of the system (rather than a fault of the system), tactfully instruct the customer on proper use of the system. • Give assurance to the customer that the problem is fixed; explaining cause and remedy; and if the problem has not been fixed offer an explanation of the situation and suggest next steps. • Demonstrate ability to accurately determine job priorities by adhering to planned call schedules, scheduling report times concurrent with jobs, handling interruptions in stride, having the proper tools, materials and scheduled tasking when arriving at the job site, scheduling maintenance of vehicles, and promptly and accurately completing all required paperwork. • Obtain customer signatures on all service reports (before work begins when performing spot). • Modify instructions to create understanding in all levels of people regardless of their technical knowledge. • Recognize what needs to be taught to customers and take the necessary time to do so. • Provide sales with qualified leads. • Alert sales about competitive sales efforts. Provide Spot opportunities to meet operational team goals. • Determine who in the customer's organization is responsible for the mechanical system being serviced. • Persuade customers to replace obsolete systems and make recommendations. • Assist sales in pricing agreements and projects. • Provide support for any special projects assigned by your manager. These special projects may or may not become part of this position's primary responsibilities. • While disciplinary authority is not given to this position, it is expected that the lead will report performance issues to the supervisor.
See More Details >>Job Opportunity The University Night Lead position is available for a motivated and skilled professional. This role involves coordinating and maintaining the overall operation of specific agreements or projects assigned by management. The ideal candidate will possess strong technical knowledge and troubleshooting skills to resolve complex issues in a timely and cost-effective manner. The key responsibilities of this role include: • Troubleshooting, repairing, maintaining, and installing HVAC equipment as assigned. • Coordinating day-to-day operations of specific agreements or projects to ensure contractual commitments are met. • Providing expert technical assistance to other service representatives in solving problems. • Developing and delivering training programs to enhance the problem-solving skills of service technicians and trainees. • Staying up-to-date with the latest technical knowledge and concepts regarding equipment. • Engaging with technical organizations to improve technical expertise. • Handling a high volume of customer calls and using systematic questioning techniques to determine customer complaints. • Following point-by-point troubleshooting guides to identify faults in a short period of time. • Ensuring complete systems are checked before leaving a job site. • Verifying safety and limit controls for proper setting before completing a job. • Providing qualified leads to sales teams and alerting them to competitive sales efforts. • Identifying areas that require customer education and taking necessary time to provide training. • Persuading customers to upgrade outdated systems and making recommendations. Requirements: • Must be at least 18 years old. • Must meet all requirements for working in designated ATS environments (if applicable). Preferred Qualifications: • Customer Service Experience. • Previous lead or supervisory experience. • At least 2 years of commercial HVAC experience.
See More Details >>Embarking on a career in the HVAC trade in Claremont, NH, often begins with an apprenticeship, blending hands-on experience with classroom instruction, enabling individuals to earn while they learn. Apprenticeships typically span four to five years, demanding extensive training under certified professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 40,670 HVAC technicians nationwide, with a projected 6% job growth from 2022 to 2032. In Claremont, NH, apprentices can expect to earn an average of $560 per week, with experienced professionals often surpassing $108,000 annually. Vocational schools, trade unions, and platforms like Gild facilitate the discovery of apprenticeship opportunities, leading to a lucrative career in the HVAC industry.
