Description Position at Parts Town See What We’re All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! Perks • Parts Town Pride – check out our virtual tour and culture! • Quarterly profit-sharing bonus • Hybrid Work schedule • Team member appreciation events and recognition programs • Volunteer opportunities • Monthly IT stipend • Casual dress code • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a Glance As an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! After completing the onboarding process, you will also have an opportunity to earn all Commercial Food Service Equipment Service Association (CFESA) certifications. A Typical Day • Provide exceptional customer service, effectively communicating equipment information and troubleshooting solutions in a friendly and professional manner • Provide technical support to end users and field technicians over the phone and/or via email (30+ cases per day) • Utilize equipment manuals, wiring diagrams, and parts listings to diagnose and resolve equipment issues • Maintain all customer call information into a company database to better assist future inquiries • Work closely with manufacturers to recommend engineering changes and document equipment/component failure rates To Land This Opportunity • You have experience in electric/gas appliance repair, refrigeration, or HVAC (or relevant training/schooling) • You’re an all-star communicator and are proficient in English (both written and verbal) • You have a quality, high speed internet connection at home • You’re confident using a computer and navigating programs such as MS Word & Outlook • You’re passionate about troubleshooting and finding innovative solutions to difficult problems • You have the ability to multitask and thrive in a fast paced, team oriented atmosphere • You are available to work an 8 hour shift M-F between 7:00 AM - 7:00 PM (CST) with flexibility as needed About Your Future Team The Technical Service group is a team of experienced, passionate, and dedicated professionals. We have over 500 years of combined experience, but we’re constantly learning and growing! We are a close-knit team that loves collaborating. We’re not afraid to get our hands dirty, and we’re always willing to go the extra mile. We are also a lot of fun! We frequently challenge ourselves by experimenting with our foodservice equipment. We’re the most popular team at lunchtime (because we know how to cook)! If you’re looking for a passionate team that is always willing to go the extra mile, then the Technical Service group is the team for you! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $23.01 – 30.78 hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
See More Details >>Description Job Summary: Alliance Group is seeking a Full-time HVAC Service Technician based out of our Plattsburgh, NY operations center. This is a field-based position responsible for installation, routine maintenance, inspections, troubleshooting, and repairs on a variety of Commercial HVAC and related Mechanical systems. Our Service Techs must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service. Key Responsibilities • Safely perform scheduled preventive maintenance routines. • Read/interpret blueprints and specifications. • Diagnose, troubleshoot, and repair HVAC/R systems. • Maintain proper stock, parts, tools, and safety equipment in the vehicle. • Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations. • Provide exceptional customer service. • Communicate and explain fully to customers current issues and what needs to be corrected. • Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services). • Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary. • Maintain a clean and organized work environment and company work vehicle. Essential Qualifications and Competencies • 3-5 years of HVAC experience required. • EPA Certification desired. • Additional certifications such as CTEP, Natural Gas, S-Electrical, and Oil are a plus. • Knowledge of Build-Ops platform desired but not required. • Strong interpersonal communication skills. • Ability to work efficiently and identify inefficiencies in work processes. • High level of reliability, follow-through, discretion and integrity. • Must possess proactive, positive problem-solving skills. • Must be an energetic and enthusiastic collaborative team player. • Excellent communication skills both written and oral. • Ability to work in multi-disciplinary teams. • Must maintain a company vehicle. • Must be able to lift up to 50 lbs on a daily basis • Must be able to climb up and down Scaffolding, Ladders, Stairs as job requires. • U.S. citizenship or a current, valid U.S. work permit is mandatory • Applicants must have a valid, unrestricted driver's license. • A background verification and motor vehicle check will be required. • A pre-employment post-offer Human Performance Examination is required for this position. Equal Opportunity Employer Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer Benefits • Competitive pay • Comprehensive health insurance (including dental and vision) • Health Saving Account with company contribution • Paid Life Insurance • Other voluntary insurance options • 401(k) plan with company matching • Generous paid time off • Paid Holidays • Quarterly Bonus Opportunities • Employee Assistance Program (EAP) • Professional development assistance • Employee discount • Company Apparel About Alliance Group Company Overview Alliance Group Services, LLC is a premier provider of building automation and mechanical contracting services in New England. We are dedicated to delivering exceptional HVAC, heating, and air conditioning solutions through our skilled technicians and unwavering commitment to customer satisfaction. Why Work For Alliance Group Services, LLC? We offer a great working environment and company culture that values the growth and professional development of our employees while providing a place for customers relationships to thrive. Join the team! If you are ready to contribute to a thriving company that values integrity and customer satisfaction, we invite you to apply at Alliance Group Services, LLC today!
See More Details >>Job Title: HVAC Service Technician Classification: Non-Exempt Location: Plattsburgh, NY Reports to: HVAC Service Manager Compensation: Starts at $28.00/hr, with range depending on experience and certifications. Job Summary: The HVAC Service Technician will be responsible for performing installations, routine maintenance, and inspections on a variety of Commercial HVAC and related Mechanical systems. This is a field-based position responsible for installation, maintenance, troubleshooting, and repairs of HVAC/R systems. Must be able to be on a rotation on-call schedule that includes being on-call for one week at a time. The successful candidate should exhibit the consistent ability to: • Read/interpret blueprints and specifications • Safely perform scheduled preventative maintenance routines • Complete the commissioning and start-up of new systems • Diagnose, troubleshoot, and repair HVAC/R systems • Provide exceptional customer service Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience: • 2+ years of HVAC experience required License/Certification: • Driver’s License required • EPA Certification preferred • Additional certifications such as CTEP, Natural Gas, S-Electrical, and Oil are a plus. Work Authorization/Security Clearance (if applicable): Security Clearance is not generally applicable but may be required for some customer sites. A background verification will be required. AAP/EEO Statement: All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability or covered veteran status. Job Type: Full-time Pay: From $28.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) 5% Match • Company truck • Dental insurance • Employee assistance program • Employee discount • Flexible spending account • Fuel card • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Tools provided • Vision insurance Schedule: • 8 hour shift • Monday to Friday • On call • Year round work Supplemental Pay: • Bonus opportunities • Overtime pay Application Question(s): • What is your desired salary for this position? • If you were referred to this position by an Alliance employee, please list their name here. Experience: • HVAC: 2 years (Required) License/Certification: • Driver's License (Required) Ability to Commute: • Plattsburgh, NY 12903 (Required) Ability to Relocate: • Plattsburgh, NY 12903: Relocate before starting work (Required) Work Location: In person
See More Details >>Embarking on a career as an HVAC technician in Plattsburgh, NY, often begins with an apprenticeship, blending hands-on experience with classroom learning, allowing individuals to gain practical skills while earning. Apprenticeships typically last four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 568 HVAC technicians in Plattsburgh, with wages averaging around $1028.50 per week. The industry projects a 6% job growth from 2022 to 2032, offering a promising career path with strong earning potential, often exceeding $108,000 annually for experienced professionals.
