Solar O&M - Sr. Field Service Technician: Job Description: The Sr. Field Service Technician is responsible for the quality and completion of all service work. Additionally, the Sr. Field Service Technician performs advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Service team members. The Field Service Technician must have the ability to work both independently and as a member of the branch team. The Field Service Technician will interact closely with the Branch Manager, the Dispatch department, and the Field Service Team. Job Responsibilities: • As a Field Service Technician, you are to follow OSHA safety guidelines to complete on-site solar electrical services while obtaining all necessary information. • Interact with customers and coworkers, able to work both independently and as part of a multi-tasking team in a professional environment. • Troubleshoot, maintain, service, and repair residential solar systems and associated equipment and provide customer satisfaction. • Able to perform required preventive maintenance activities on Residential PV systems, and capable of training/mentoring others in the team as needed. • Perform remote on-site customer services, including installing, commissioning, troubleshooting, and repairing residential solar systems and related equipment. • Complete thorough documentation and reports upon completion of each assigned job to comply with deliverables for our Partners. • Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite. • The focus of this role would primarily be solar PV systems. • Sr. The Field Service Technician would report to the Regional Service Manager (RSM). Qualifications: • Minimum of 3 years experience with PV equipment and installation. • Excellent interpersonal verbal and written communication skills. • Experience maintaining and servicing solar monitoring systems (SolarEdge, SMA, SunPower Monitoring, Enphase, and other various monitoring sites). • Experience maintaining and servicing solar inverters/micro-inverters (SMA, PVI, SolarEdge, Enphase, Fronius, Delta). • Ability to read electrical plan sets and equipment manuals. • Previous experience working with power/hand tools, electrical equipment, and the ability to navigate. • Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 30 pounds frequently. • Must have and maintain a valid driver’s license and an acceptable and safe driving record.
See More Details >>Service Coordinator for Solar Energy Chandler, AZ We are currently seeking a HIGHLY DETAILED and CUSTOMER FOCUSED coordinator to manage our solar service inquiries from creation to closeout or hand-off Full-time Position + Great Benefits Sun Valley Solar Solutions has all the perks of a large, growing company, with the family feel of a smaller one. Are you the type who absolutely loves coordinating the intake of initial customer inquiries, quickly assessing their needs and determining the best course of action to take next? Do you enjoy speaking to a wide variety of people and using your problem-solving skills? Do you excel at customer service, and have a knack for taking even the most frustrated people and winning them over by the end of a phone call? Do you work best in an environment which is fast paced with your ideal workday being so full that you blink, and suddenly the day is over? Most importantly, do you also enjoy working with a team and constantly learning new things - we are thrilled to train our new hires on the intricacies of solar installation and service! Hopefully, what's more important to you though, is knowing that the work you do is contributing to the overall good of the environment, something you can truly feel proud of. Are you intrigued so far? If so, keep reading..... WHAT THE POSITION DOES: After a Residential or Commercial Solar PV system is installed and turned on, any subsequent work needed during the 20-30 year solar life cycle is handled through our amazing Solar Service Department. This could be any mix of items, from warranty work, to electric car charger installs, to customers needing their solar removed/reinstalled for a new roof or solar inspections for home sales. Your role as the Service Coordinator is to own the intake of these incoming service requests, determine what you can continue to own to completion or what needs to be elevated to a Service Asset Coordinator to own the rest of the way. This role also owns the scheduling of our Service Field Technicians, which is a fairly streamlined process using our internal CRM called Field Squared. Of course, the biggest responsibility of the Service Coordinator is ensuring a glowing customer experience in the end. In fact for some customers, you might be the only person able to help them, especially when their original solar installer has gone out of business. The Service Coordinator must know (or learn) the various processes related to the Service Department and any applicable third-party companies who provide services thru us. This role requires someone with strong phone, computer and typing skills, able to enter and extract information from our CRM as well as from vendor websites. You must also be eager to learn how solar works and to develop strong relationships with the various departments within the company. This role isn't required to have all the answers, you simply need to know the right shoulder to tap to ask for assistance. Then, the more you grow in the role, you will learn the answers to those reoccurring questions. This role is based in our offices in Chandler, AZ with a consistent schedule of M-F. Typical hours are 7:00 am to 3:30 pm with a 30 minute lunch, this schedule may change with notice. WHO WOULD NOT ENJOY THIS ROLE: If you prefer that systems and processes remain the same then please do not apply. This role requires you to be as proactive as possible, and you will consistently be working to seek out solutions to problems in a timely manner. Being a "glass-is-half-full" kind of person is key too. The nature of the service department is to be responsive, empathetic problem solvers. This requires that our team be creative, flexible and have a positive "can do" attitude overall. WHY CHOOSE SUN VALLEY SOLAR? If you want to be a part of one of the most well respected and elite solar installers in the valley then please apply. We are a Five-time Angi Super Service Award Winner, a Rosie on the House Certified Partner, have a 4.8 Star customer satisfaction rating on SolarReviews.com and are an Accredited business with an A+ rating with the Better Business Bureau. We are made up of passionate, hardworking people who care. Sun Valley Solar Solutions supports equity in our workplace.
See More Details >>Fusion Power is a regional solar company that fulfills its own sales flow, design documentation, and installation processing. We are looking for motivated, organized, intelligent people that are looking for a friendly and secure workplace and will contribute value to our team. Our company is a "family first" organization, and our design department prides itself on the highest quality standards. We use advanced templates and technology to process our designs which helps us maintain the lowest red-line revision rate in our industry. If you have solar/electrical design experience, or great CAD/Math skills, please reach out to us. Solar/Electrical design experience preferred, or great CAD/Math skills in another discipline. Responsibilities for this position include: · Uphold design standards and make ethical design decisions that benefit the client · Project, Promote, Validate quality control standards for solar and storage systems · Professionally interface with 3rd party vendors and engineers with confidence · Communicate effectively with managers and customer liaisons to promote best-practices · Take advantage of NABCEP and other company sponsored certification opportunities · Provide technical assistance and design input to operation dept staff as required Qualifications: · Education, Experience, Confidence in using AutoCAD · Solar and or Electrical Design Experience preferred · Basic knowledge on wiring methods and electrical theory · Logical / Critical Thinking and Math Skills · Associate or Bachelor's degree considered en lieu of experience · NABCEP Design or Installation certification acknowledged Please submit via resume on this platform: Schedule: · Monday to Friday · Weekend and OT available Experience: · AutoCAD: 2 year exp pref · Solar Design Exp pref Work Location: Chandler AZ Job Type: Full-time Pay: $20.00 - $30.00 per hour Benefits: • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift Ability to Commute: • Chandler, AZ 85226 (Preferred) Ability to Relocate: • Chandler, AZ 85226: Relocate before starting work (Preferred) Work Location: In person
See More Details >>Entering the solar trade in Chandler, AZ, often begins with specialized training and apprenticeships, combining hands-on experience with technical education, allowing individuals to gain practical skills while earning income. Apprenticeships typically last about two to three years, requiring extensive training under experienced solar professionals. According to the U.S. Bureau of Labor Statistics, the U.S. solar industry employed 279,447 workers as of December 2023, with a 5.9% increase from 2022. In Arizona, the solar industry has seen significant growth, with wages averaging $1,074.8 per week for experienced professionals. Trade schools, industry associations, and platforms like NABCEP help aspiring solar professionals find apprenticeship opportunities, leading to a career with strong earning potential, often exceeding $108,000 annually for experienced solar installers.
