What you will do Johnson Controls Inc. is looking for forward-thinking talent to join our organization to support the fast-growing HVAC business in North America. JCI is committed to the health and safety of all employees, customers, partners, and the communities we serve. At Johnson Controls you’ll have the opportunity to work on some of the most exciting and relevant facilities, HVAC chillers and commercial products in today’s market. Our talented people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. How will you do it We are looking for skilled HVAC Technicians who have experience with Residential and/or ducted products, air cooled and/or water-cooled chillers, AHU’s or Roof Top ducted units. We provide factory certification through our Service Technical Academy (STA) with recognition, monetary rewards, and advancement. We offer incentive programs and a #1 focus on employee safety. We also provide tools, uniforms, and a company vehicle to perform your job and service our customers to the highest standard. Provide our customers with the highest level of service to solve facility inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of commissioning and aftermarket service. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions. What we look for Required • Must be a member or willing to join the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States and Canada, AFL-CIO. • Be a dedicated member of a North America Branch team willing to learn and be responsible for startup, commissioning, trouble shooting and aftermarket services for this fast-growing business. • Minimum of three (3) years of practical working experience on Residential and/or ducted products, air cooled and/or water-cooled chillers, AHU’s or Roof Top ducted units with strong HVAC/ mechanical troubleshooting experience. • Able to repair centrifugal compressors, steam turbines, screw chillers system components. • Travel maybe required 10% to 20% to support Branch Customers startup and commissioning activities as well as aftermarket service trouble shooting. • You will be required to pass a knowledge examination to assess proficiencies. • Opportunity to invest in career development. You will enroll in training programs and JCI’s STA to gain knowledge in HVAC products and sales quoting. • You will work collaboratively with other local market mechanics. • Attention to detail through interpersonal, digital, and written skills. Able to write and communicate to the customer problem, cause, and corrective actions. • Able to provide quotes to customers and participate in JCI’s Service Plus Rewards program. • Self-starter with a passion/ desire to learn and apply on the job. • Prioritize safety in all forms • Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license • This is a Bargaining Unit Position.
See More Details >>What you will do Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction cost-effectively. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process. How you will do it • This is not a remote position; you will be onsite. • Receives customer requests for unscheduled or scheduled service. • Coordinates labor scheduling to align technicians to the appropriate customer and service needs. • Communicates the action plan and services to be provided directly to the customer. • Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. • Answers any customer inquiries and resolves or escalates customer issues, as appropriate. • Debrief activities daily. • Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians. • Follows up on activities to ensure completion in an established timeframe. • Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen. • Scheduled Service Visits – on time. • Parts ordering/PO creation support. • Start-up support. • Customer PO confirmation. • WIP Management. • Reconcile exceptions (SIR and AP). • Attend weekly planning/scheduling meetings. • Assist with monitoring of time and expense reporting submission. • Review and correct unassociated time for timesheets for technicians. • Other duties and administrative activities as assigned. What we look for Required • High school diploma or equivalent required. • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. • Must have strong interpersonal skills to effectively communicate with both internal and external clients. • Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence. • Able to prioritize work activities based on financial impact to desired business goals. • Able to influence diverse teams to accomplish tasks/goals. Preferred • Two to five years of service industry experience and/or service scheduling. • Associate degree. • Experience and/or basic project accounting or costing principles. #TechHiring
See More Details >>Benefits • 401(k) • Competitive salary • Dental insurance • Employee discounts • Free uniforms • Health insurance • Opportunity for advancement • Paid time off • Training & development • Vision insurance We are seeking an experienced HVAC Lead Installation Technician to join our team at One Hour Heating & Air Conditioning of Hot Springs, AR. This position is responsible for leading a team of installers to ensure whole job satisfaction, timely, and efficient installation of of HVAC systems. Responsibilities • Lead a team of installers to ensure the timely and efficient installation of HVAC • Ensure all installations are completed to the highest queality standards • Ensure all safety protocols are followed • Communicate with customers and office staff to ensure customer satisfaction and a smooth installation process • Train and mentor new installers • Manage inventory and equipment • Complete paperwork and documentation as required Requirements • Minimum of 5 years of experience in HVAC installation • Proven leadership skills • Excellent communication and customer service skills • Ability to lift heavy equipment and work in confined spaces Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. • Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. • Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. • Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.
See More Details >>Embarking on a career in the HVAC trade in Malvern, AR, often begins with an apprenticeship, blending hands-on experience with classroom instruction, enabling individuals to earn while they learn. Apprenticeships typically last four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 66,000 HVAC technicians nationwide, with a 6% job growth projected from 2022 to 2032. In Malvern, AR, apprentices can expect to earn an average of $563 per week, with experienced professionals often surpassing $650 per week. Vocational schools, trade associations, and platforms like FieldEdge facilitate apprenticeship opportunities, leading to a lucrative career with strong earning potential.
