The Service Technician employee is responsible for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Technician is responsible for creating and maintaining excellent public relations for the corporation and for the community. Responsibilities: • Expediting make-ready maintenance: Check appliance operations. Change light bulbs. Repair minor electrical problems. Change a/c filters. Change locks. Repair window locks. Make minor plumbing repairs. Perform other maintenance tasks as required by the condition of the unit. Carpet repair. • Plumbing: Repair dripping faucets. Clean stopped sinks, tubs, toilets, sewer lines. Maintain a/c, boilers, heating units. • Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels. • Carpentry: Repair Balconies, Doors, frames, flooring. Repair fences. Repair dumpster bins, public service bins. Repair tile. Replace broken glass. • Painting: Replace damaged drywall, tape and mud. Texture walls, ceilings. Paint. • Grounds maintenance: Collect litter from grounds on an ongoing basis. Assist groundskeeper as required. Clear snow and ice from all public thoroughfares. • Expedite service requests: Maintain excellent public relations for the corporation and for the complex. • Associated tasks: Repair appliances. Re-key locks. Light electrical repairs. Maintain supplies inventory. Replace burned out lights in all public areas. Machines, Tools, Equipment and Work Aids Used: Power saws, hand saws, power drills, hand drills, drywall taking, knives, paint rollers, pads and brushes. Key making machine. Voltage Meter. Hammer. Wrenches. Requirements: • This position requires some "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies. • Achieve Fair Housing certification prior to interaction with prospects or residents. • Must possess cell phone • General education: High School diploma or equivalent is preferred. • Specialized Education/Training/Experience, Preferred: Prefer minimum two years’ experience in general apartment maintenance. Certification in one or more maintenance specialties: plumbing, refrigeration, etc. Preferred one or more maintenance specialty certifications. • Need HVAC and pool maintenance certifications. • Knowledge of OSHA laws and regulations. • Participate in training in order to comply with new or existing laws. • Be able to work evenings and weekends. • Must be able to work efficiently and effectively as a member of a professional maintenance team. • Must be able to work efficiently and effectively on an independent basis. • Must possess excellent human relation skills: tenant interaction is required. • Mechanical aptitude and interest are specifically required. • Must be willing and able to learn new maintenance technologies. • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the Employee Handbook. Physical Demands and Work Environment: This job context is a multifamily housing complex, indoors and outdoors in all kinds of weather. This is a physically demanding job. The general maintenance employee must be able to walk, stand, and sit for extended periods of time, climb stairs, climb ladders, shovel snow and ice, move appliances and work with a variety of equipment.
See More Details >>🔥 Lead Residential HVAC Excellence - Become the HVAC Service Manager at Call Natals LLC! 🔥 Position Title: HVAC Service Manager Company Name: Call Natals LLC Salary Range: $85,000-$100,000 per year + Performance-Based Bonus Industry: Residential HVAC / Mechanical Location: New Orleans, LA Job Overview Call Natals LLC is seeking a hands-on and experienced HVAC Service Manager to lead our high-performing residential service department. This full-time, on-site leadership role will oversee a team of skilled technicians, dispatchers, and support staff to ensure timely, efficient, and customer-focused service delivery. The ideal candidate brings both technical HVAC expertise and a passion for leadership, with the ability to drive operational efficiency, customer satisfaction, and departmental profitability. Who We Are Call Natals LLC is a customer-first, employee-focused HVAC and home services company committed to doing what's right-always. As a team, we pride ourselves on standing behind our services and treating our employees with the same respect we give our customers. At Call Natals, you'll enjoy a supportive culture, top-tier benefits, and the opportunity to grow your career in a high-trust, high-performance environment. Learn more at: www.callnatals.com Key Responsibilities • Leadership & Team Management • Recruit, train, and mentor service technicians and support staff. • Conduct performance reviews, ride-alongs, and training to enhance team performance. • Manage on-call rotations, technician schedules, and daily workflows. • Foster a positive, accountable, and customer-centric department culture. • Operational Excellence • Monitor service operations for efficiency, quality, and safety. • Oversee dispatching and technician routing for optimal time and revenue utilization. • Enforce SOPs, code compliance, and manufacturer standards. • Track KPIs including first-time fix rates, conversion metrics, and customer satisfaction. • Customer Service & Sales Support • Resolve customer escalations with professionalism and urgency. • Support field upselling and the promotion of service agreements. • Maintain strong customer relationships to foster loyalty and referrals. • Financial & Strategic Management • Manage departmental budgets and ensure profitability. • Implement flat-rate pricing and job costing systems. • Report on key metrics and recommend strategic improvements. • Coordinate with sales and install teams for smooth service transitions. • Training & Development • Lead ongoing technical and customer service training. • Stay updated on industry trends and best practices. • Provide expert support on advanced diagnostics and repairs. Qualifications • Required: • 5+ years of residential HVAC service experience, including 2+ years in leadership. • Strong technical HVAC knowledge and troubleshooting skills. • Excellent leadership, organizational, and communication abilities. • Familiarity with ServiceTitan or similar software. • Valid driver's license and EPA certification. • Preferred: • Experience in a multi-trade home service company (HVAC, plumbing, electrical). • Knowledge of flat-rate pricing, performance-based compensation, and service agreements. • Industry certifications such as NATE or HVAC Excellence. Benefits • $85,000-$100,000 annual salary + performance bonus • Company vehicle or allowance • Fully paid health, dental, and vision insurance • PTO for holidays, vacation, and sick leave • Weekly pay cycle • 401(k) retirement plan • Paid technical training and certifications • Team outings, contests, and rewards • Uniforms, safety equipment, and tech package provided Schedule Monday-Friday, Full-Time Location On-site | Based in New Orleans, LA Equal Employment Opportunity (EEO) Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Compliance A background check will be completed as part of the onboarding process, in compliance with applicable laws. #FC25
See More Details >>HVAC Service Technician If you're not making over 100k a year call us! Are you tired of seasonality affecting your paycheck? We guarantee year-round work and a stable income. Join The Airsmiths Team and help us make a difference for our customers! Here at Airsmiths Cooling and Heating, we are friends united as a team with a common goal. We are committed to our employees, to their development, and to their work-life balance. Work friends and teams are important, but we know your real family is most important! We believe in compensating our employees well for the time they spend away from their families and dedicate themselves to our successes. We know you will love it here, but HR tells us you need to know a little bit about the Job: It is the responsibility of our Service Technician is to diagnose, repair, service, and replace HVAC systems and any other related HVAC components correctly and in a timely manner. We often say the most dedicated & driven team members we have are the HVAC Service Technicians. They are willing to work in extreme temperatures for long periods of time to help our customers stay safe and cool. They are willing to work overtime, nights, and weekends during the busy seasons and can stay self-motivated or take direction and be part of a team! If you enjoy helping customers solve their HVAC problems, want a career, not a job, are self-motivated, dependable, and will follow our defined Service Process to ensure 100% Customer Satisfaction then we want to hear from you! What are you waiting for? Apply now, our hiring managers are ready to meet the hardest working people striving for HVAC career advancement opportunities! Airsmiths is proud to offer: • Competitive Pay $70,000- 150,000 + earnings potential • Performance Bonus Opportunities • Management Support • Year-Round Stability • Generous Vacation & Sick leave • 6 Paid Holidays • Company Vehicle and Gas Card • Medical, Dental, Vision, Life, Short Term Disability & More • 401(k) Retirement plan with match program • Growth & Advancement Opportunities • On-going Training & Development Applicants for positions are subject to a new hire drug screen & background check. We are a Drug-Free Workplace. This position is safety sensitive. Equal Employment Opportunity Airsmiths Cooling and Heating is committed to an equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. In Louisiana, the following also are a protected class: race, color, religion, sex, age, disability, AIDS/HIV status, national origin, status as a cardholder for medicinal marijuana, and genetic test results. Job Type: Full-time Pay: $70,000.00 - $150,000.00 per year Benefits: • 401(k) & 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance Schedule: • 8 hour shift • Monday to Friday • On call • Weekends Supplemental Pay: • Bonus pay • Commission pay Education: • High school or equivalent (Preferred) Experience: • HVAC: 1-2 year (Preferred) License/Certification: • Driver's License (Preferred) Work Location: • On the road Work Remotely: • No
See More Details >>Embarking on a career in the HVAC trade in Mandeville, LA, often begins with an apprenticeship, blending hands-on experience with classroom instruction, enabling individuals to earn while they learn. Apprenticeships typically last four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are 2603 HVAC technicians in Louisiana, with Mandeville showing a steady growth trend. The average weekly wage for HVAC technicians in the area is approximately $1023.5, with experienced professionals earning over $1200 weekly. Trade schools, local unions, and platforms like Gild facilitate apprenticeship opportunities, leading to a lucrative career with potential earnings often surpassing $53,675 annually.
