Journeyman and Master Service Plumbers Wanted! Dave's World (a Sila Services Company) is Maine’s most trusted heat pump installer, with over 20 years of experience and more than 14,000 households and businesses served statewide. Operating from 7 locations, we’re proud to serve every city, hamlet, town, and island of Maine. We can always get there from here! We have locations in: Augusta, ME Dover-Foxcroft, ME Edgecomb, ME Ellsworth, ME Presque Isle, ME Scarborough, ME Windham, ME Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the Dave's World team and experience what it's like to be a part of a company that also works for YOU. Apply Today! What's in it for you? • Great Pay! $38 - $48/hr plus incentives • Affordable, high quality health, dental & vision insurance • Company vehicle, gas card, cell phone, and Tablet • Uniforms • Paid Time Off • Tool and boot allowance • Parental leave • 401(k) plan w/ company match • Yearly performance reviews • Referral program • Tuition Reimbursement • Discounts on Verizon services • Company on site, off-site and on-the-job training and support. General Responsibilities: • Complete plumbing upgrades, repairs and water treatment installations; be efficient and accurate. • Water Heater installation, residential plumbing service and installation, propane appliance service and installation. • Know how to establish customer rapport to ensure highest levels of satisfaction. • Show yourself as professional and knowledgeable to win new referrals and repeat business. • Lead customers to informed and confident buying decisions. • Maintain effective communication skills with co-workers and management. • Support the team in maintaining a safe, clean and organized job site. • Follow company policies and procedures and accurately complete all paperwork and assignments in a timely manner. • Keep company trucks clean, organized and maintain proper assigned inventory levels. • Participate actively in all company provided training and on-the-job training to master your trade. Experience and Requirements: • Master or Journeyman plumbing license, Propane appliance connection license, EPA 608 preferred but not required. • Have and maintain a clean, safe driving record. • Ability to comprehend schematic diagrams, blueprints, and other specifications required by our client • High standard of integrity and professionalism • Experience working with hand tools, power tool, and electronic test equipment • Highly organized and detail oriented with exceptional follow-through abilities. • Outgoing, with a positive, can-do personality that blends well within a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to work and win as a team. • Highly motivated, self-starter who’s flexible and has a great attitude. • Positive energy, willing to go above and beyond, good work ethic, willingness to take charge and receive instruction. • Knowledge of proper codes. Journeyman and Master Service Plumber Success Metrics: • Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. • First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. • Response Time: Respond to service requests within Total Climate Control's defined time frame. Timely response ensures customer comfort and builds trust. • Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. • Service Agreement Enrollment: Successfully enroll customers in Total Climate Control's service agreements, promoting long-term customer relationships and recurring revenue. • Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. • Technical Excellence: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. • Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. • Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. • Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. • Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. • Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience. • Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. • Additional duties as assigned Come join one of the fastest growing Home Services companies in Maine! Apply Today! #HP1 Job Type: Full-time Pay: $38.00 - $48.00 per hour Expected hours: No more than 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Vision insurance Compensation Package: • Bonus opportunities • Commission pay • Signing bonus Schedule: • 8 hour shift • Monday to Friday • On call • Overtime Experience: • residential service plumbing: 3 years (Required) License/Certification: • EPA 608 (Preferred) • Propane appliance license (Required) • ME Journeyman or Master Plumber license (Required) Ability to Relocate: • Maine: Relocate before starting work (Required) Work Location: On the road
See More Details >>Join Our Team - Find Your Future! Position Summary: The Plumber - Master or Journeyman installs and repairs residential and commercial equipment and fixtures requiring plumbing service, while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Plumber serves as an Augusta Fuel Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. 1. Installs, trouble-shoots and repairs plumbing related systems in accordance with applicable codes, safety regulations and Augusta Fuel Company policies. 2. Installs and services equipment and fixtures requiring plumbing services, including running new water lines and repairing existing systems. 3. Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately. 4. Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service. 5. Promotes Augusta Fuel Company products and services. Advises customers on best options for specific needs. 6. Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition. 7. Immediately records and reports parts and labor in accordance with company procedures. Maintains and tracks parts inventories in service vehicle. 8. Participates in night/weekend on-call schedule as necessary. 9. Reports all accidents and liability claims. Performs other work-related duties as assigned. Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! • Health Insurance – Premiums as low as $0 for full time employees! • Dental insurance and Vision Insurance • Company Provided Life insurance, Short-term and Long-Term disability • 401(k) plan with company match • Paid time off and paid holidays • Tuition assistance for employees and scholarships available for employees’ children • Discounts on our products and services • Work uniform and boot and prescriptions safety glasses allowance Regularly interacts with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors. Certifications and Testing: Journeyman - 2 years plumbing experience and a State of Maine Journeyman Plumbers License. Master - 3 years plumbing experience and a State of Maine Master Plumbers License. A high school diploma or equivalent is required. Technical school training is preferred. Equipment Used: Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters. Decisions Made: Plumbers make decisions regarding the appropriate steps to take in servicing or installing equipment or fixtures and advising customers on best course of action. Complex problems or unusual customer related needs may be referred to the Service Manager or other appropriate party. Safety considerations relate to safe operation of the service vehicle, wearing appropriate personal protective safety equipment, proper lifting of heavy parts or equipment, and general observation of the surroundings where work is being done. This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Augusta Fuel Company brand promise, guarantees and pledges. Other Tasks: Temperatures may vary from below zero to above 90 degrees, depending on the time of year. Since the job involves plumbing systems the employee may be required to work in cramped, poorly lit areas. The work area ranges from the service vehicle to commercial and residential sites of all types. • The position requires frequent driving, standing, walking, and sitting • There is occasional to frequent stooping, kneeling, crouching, crawling, climbing • There is frequent use of the hands/arms to reach, feel, handle, lift or pull • There is frequent communication involving both talking and listening Plumbers move various sized objects weighing from a few ounces to over 100 pounds. When very heavy objects are moved technicians are expected to seek assistance from other employees. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See More Details >>Position Title: Master Plumber Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: F-Tech-MP Location Name: Pine State Services Location Address: 3 Eisenhower Dr, Westbrook, ME 04092 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) • Our Top Plumbers earn over $100,000 • Generous PTO provided • 21 paid days off within your first year of employment (vacation, personal holidays, & national holidays) • 26 paid days off after your 2nd year of employment • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs • Company-provided smart phone, tablet, uniform plan, and tool replacement program • We’ll make you better at what you do with our internal Training Academy • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions • Company-paid employee Life Insurance with options for YOU and your Family! • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Under minimal supervision, performs diagnostic, service, and installation of plumbing in residential and light-commercial environments. Holds master plumbing and/or gas license as required by governmental regulations. Ensures that work is performed in accordance with relevant codes. Assembles, installs, or repairs pipes, fittings, or fixtures of heating, water, or drainage systems in accordance to specifications and plumbing codes. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. • Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. • Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication. • Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings • Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools. • Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine • Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing • Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring. • Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks • Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components • Ensures company property, vehicles, and tools are being used, maintained and properly accounted for • Maintains current plumbing and/or gas license in accordance with governmental regulations • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed • Represents the company professionally, honestly, and ethically in all business matters and activities • Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately • Corrects substandard acts or conditions within area of control • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devises or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents • Does not perform any act that may endanger the safety or well-being of others • Does not engage in any pranks, contests, or rough boisterous behavior • Works in compliance with applicable legislative requirement Desired Skills and Qualifications: • High school diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environments • Seven years’ experience in plumbing repair, maintenance, and installation in addition to on-the-job training • Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations • EPA and safety certifications required • Current knowledge of and continuing education in national, state, and local plumbing code regulations • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects • Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes the machine and tools design, uses, repairs, and maintenance. • Working proficiency in basic mathematics and metric and standard measurements • Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills • Familiar with the HVAC industry is preferred • Must be willing to train new plumbers in technical skills and company procedures • Valid driver’s license with acceptable driving record • Available to work flexible hours and on-call shifts as needed • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas • Ability to safely climb 300lb load capacity rated ladders • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception • Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds
See More Details >>Becoming a plumber typically begins with an apprenticeship, combining hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships in Maine last about four to five years, requiring extensive training under licensed professionals. The U.S. Bureau of Labor Statistics reports 762,600 plumbers nationwide, with a steady increase in demand over the past decade. Apprentices in Maine earn an average of $650 per week, with experienced plumbers often earning over $1,200 weekly. Trade schools, unions, and platforms like Apprenticeship.gov help aspiring plumbers find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $64,000 annually for experienced professionals.
