Do you enjoy being there to help people when they are in need? Do you take pride in solving critical technical issues when someone may feel panicked? Are you excited by structured career development opportunities in a uniquely large and rapidly growing company in the plumbing and drain cleaning service industry? We are looking for a Plumbing Technician who will have the opportunity to diagnose plumbing problems, determine the best course of action for repair, write estimates, and perform the necessary repairs/installations. This position will report to the Branch Manager and collaborate with Project Supervisors and Lead Plumbers for continuous training and guidance on complex projects to ensure that plumbing systems are integrated correctly into the overall housing structure. Success in this role comes from a customer service mindset and effective communication skills that instill confidence in our customers that align with the reputation of the Roto-Rooter brand. Are you ready to join an industry icon that is rapidly growing and abundant with opportunities for growth? If so, keep reading. Are you: TECHNICALLY ASTUTE WITH EXCELLENT COMMUNICATION SKILLS. You possess the ability to communicate and listen effectively with customers and colleagues with the knowledge and skills needed to troubleshoot problems, develop solutions, and complete work in a safe and effective manner. You are able to follow directions and carry out the actions delegated. SELF-DISCIPLINED, TRUSTWORTHY, AND RELIABLE. You work independently without constant oversight or guidance from superiors and take responsibility for one's work and its quality. Has a strong work ethic and is consistent in their focus and follow through. You display humility and respect for a customer's home and understand the level of trust needed for a customer to feel that they are being taken care of. PROFESSIONAL IN ATTITUDE AND APPEARANCE. You project a polished and positive image to customers and colleagues at the highest level of professionalism. Present yourself in a manner consistent with the company’s image and values. ESSENTIAL DUTIES MAY INCLUDE: Within the first 30 days and ongoing: ● Takes the time to familiarize themselves with RotoCo, LLC and Roto-Rooter’s service history. Learns the core services and how RotoCo, LLC differentiates itself from competitors. ● Shows a basic understanding and knowledge of plumbing, drains, and water cleanup 101 level and has become familiar with the services that RotoCo, LLC provides and the current prices. ● By 30 days, is assigned a RotoCo, LLC company van and adheres to the maintenance protocols and driving requirements set forth during the plumbing technician training. 3 months and ongoing: ● Demonstrates an ability to effectively diagnose customer issues without customer complaints and keeps a clean customer service history. ● Meets the goals set by the Branch Manager for impeccable customer service ratings and a close rating of 70% or higher. ● Independently creates estimates at job sites and communicates questions to the Project supervisor before presenting them to the customer. 6 months and ongoing: ● Resolves issues for 90% of closed jobs the same day as dispatch and communicates with the Project Supervisor in the event that extra time is needed. ● Maintains a clean driving record and keeps the vehicle up to date for scheduled maintenance. Scheduled maintenance is performed within 48 hours of notification to do so. ● Attends quarterly meetings with the Branch Manager to discuss promotion and the requirements to move into the next level of a plumbing technician. Comfortable with more complex plumbing issues, consistently high customer ratings, and able to hit over 75% close rate on jobs. 12 months and ongoing: ● Shows updated knowledge of pricing in ServiceTitan (as it frequently changes) to create estimates for customers for plumbing, drains, and water cleanup services and repairs. ● Shows a strong ability to independently and accurately diagnose and close high-cost jobs within the parameters of their level of Plumbing technician role. ● Meets with the Branch Manager to identify an Apprentice or newly hired Plumbing Technician to partner with and develop through training and coaching. EDUCATION, SKILLS, EXPERIENCE: ✔ 1+ year experience in the service and repair industry highly preferred, drain cleaning experience (jetter tool, water heaters, toilets pumps) preferred ✔ Experience with field service management software, ServiceTitan preferred ✔ Valid California driver’s license and clean driving record a must ✔ Able to pass a criminal background check and drug screen required ✔ Ability to work weekends and (1) on-call night shift per week required ✔ Able to lift up to 60lbs a must Age Requirements: • Must be at least 24 years old • Must meet our insurance carrier insurable requirements WHO WE ARE: With nearly 50 years of providing dependable and best-in-class residential plumbing services, RotoCo, LLC is an industry icon. With nearly $100 million in sales RotoCo, Inc has a rapidly growing service area that currently spans from North San Diego County to Sacramento County. We pride ourselves on being part of the Roto-Rooter national brand and still staying true to our family-owned business values. RotoCo, LLC is the largest Roto-Rooter Plumbing franchise in the nation. We pride ourselves in the opportunities we provide for our employees: Being a hero - We solve big problems every day helping people in crisis. Career ladder - We offer structured development and new opportunities for promotion that are unparalleled in our industry. Job portability - We have dispersed locations throughout the US and provide relocation opportunities as life evolves. COMPENSATION & COMPANY BENEFITS INCLUDE: $1000 bonus *for plumbing technicians with at least 2 years experience* • Re-hires are exempt • $300 paid after 30 days of employment • $700 after 90 days of employment Compensation range is minimum wage + Up to 27% production bonus based on revenue. Benefits begin on day 90 and include: Well-Being: Paid vacation (accrued), Paid training, Sick days (40 hours) Health: Medical/ Dental/ Vision Future: 401k/ Competitive Bonuses/ Flexible Spending/ Life Insurance Job Type: Full-time Pay: $50,000.00 - $80,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 10 hour shift • 8 hour shift • On call • Weekends as needed Supplemental Pay: • Bonus opportunities • Commission pay Education: • High school or equivalent (Preferred) Experience: • Plumbing: 1 year (Required) License/Certification: • Driver's License (Required) Ability to Commute: • Salinas, CA (Required) Work Location: On the road
See More Details >>Are you a natural born leader? Do you have years of plumbing experience and are ready to advance in your career? Are you excited by structured career development opportunities in a uniquely large and rapidly growing company in the plumbing and drain cleaning service industry? We are looking for an experienced Project Supervisor who can lead a team of skilled plumbing service technicians, supervise all open projects, create invoices, provide estimates, and ensure all projects are completed in a timely manner. This position will report to the Branch Manager and collaborate with the department managers for continuous training and guidance on complex projects to ensure that plumbing systems are integrated correctly into the overall housing structure. Success in this role comes from a customer service mindset and effective communication skills that instill confidence in our customers that align with the reputation of the Roto-Rooter brand. Are you ready to join an industry icon that is rapidly growing and abundant with opportunities for growth? If so, keep reading. Are you: TECHNICALLY ASTUTE WITH EXCELLENT COMMUNICATION SKILLS. You possess the ability to communicate and listen effectively with customers and colleagues with the knowledge and skills needed to troubleshoot problems, develop solutions, and complete work in a safe and effective manner. You are able to effectively lead a team to complete a project? SELF-DISCIPLINED, TRUSTWORTHY, AND RELIABLE. Has a strong work ethic and is consistent in their focus and follow through. You display humility and respect for a customer's home and understand the level of trust needed for a customer to feel that they are being taken care of. PROFESSIONAL IN ATTITUDE AND APPEARANCE. You project a polished and positive image to customers and colleagues at the highest level of professionalism. Present yourself in a manner consistent with the company’s image and values. EESSENTIAL DUTIES MAY INCLUDE: • Oversee all ongoing projects. • Coordinate with Project Supervisors daily. • Communicate daily schedule with customer, office, and technicians. • Schedule, obtain bids from, and coordinate sub-contractors. • Track materials/equipment being used on project. • Set budget for job and track to ensure profitability. • Schedule in house labor and track hours daily • Collect progress payments and final payments from customers. • Assist the Branch Manager as directed, employee timecards. • Perform other duties/responsibilities as instructed. EDUCATION, SKILLS, EXPERIENCE: • 3 years' experience as a Project Manager required. • Familiarity with Xactimate is a plus. • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. • Proficient in Microsoft Word, Excel, and Outlook • Ability to perform duties such as climb, bend, pull, reach overhead, stand/walk for long periods of time and lift up to 50 lbs. • Background check and drug screens are required. • Valid California driver's license WHO WE ARE: With nearly 50 years of providing dependable and best-in-class residential plumbing services, RotoCo, LLC is an industry icon. With nearly $100 million in sales RotoCo, Inc has a rapidly growing service area that currently spans from North San Diego County to Sacramento County. We pride ourselves on being part of the Roto-Rooter national brand and still staying true to our family-owned business values. RotoCo, LLC is the largest Roto-Rooter Plumbing franchise in the nation. We pride ourselves in the opportunities we provide for our employees: Being a hero - We solve big problems every day helping people in crisis. Career ladder - We offer structured development and new opportunities for promotion that are unparalleled in our industry. Job portability - We have dispersed locations throughout the US and provide relocation opportunities as life evolves. COMPENSATION & COMPANY BENEFITS INCLUDE: Compensation is 7.5% commission of total sale. Benefits begin on day 90 and include: Well-Being: Paid vacation (accrued), Paid training, Sick days (40 hours) Health: Medical/ Dental/ Vision Future: 401k/ Competitive Bonuses/ Flexible Spending/ Life Insurance Job Type: Full-time Pay: $50,000.00 - $150,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Compensation Package: • Bonus opportunities • Commission pay Schedule: • 8 hour shift • Day shift • Night shift • Weekends as needed Education: • High school or equivalent (Preferred) Experience: • Sales: 1 year (Required) License/Certification: • Driver's License (Required) Ability to Commute: • Salinas, CA (Required) Work Location: On the road
See More Details >>Be a Home Improvement Hero! Do you love helping people improve their homes? Join our team as a Lead Generator! In this exciting role, you'll connect homeowners with the best in-home services for their HVAC, water heaters, furnaces, and EV chargers. Here's what makes this role awesome: Make a Difference: Help people create comfortable and efficient homes. Flexible Schedule: Set your hours (part-time or full-time) that work for you, including weekends. Great Earning Potential: Earn $20/hr (part-time or full-time) plus bonuses for every qualified lead you generate. Fuel Reimbursement: We'll cover your gas for travel to and from designated locations. Benefits Package: Full-time employees enjoy medical, dental, vision, vacation, holiday pay, and a 401k with company match. This is NOT a sales position! You won't be cold calling or knocking on doors. What you'll do: Connect with homeowners: Have friendly conversations about their home improvement needs. Become a home improvement expert: Learn about HVAC, water heaters, furnaces, and EV chargers through our training program. Help homeowners make informed decisions: Gather lead information for our qualified sales professionals. Be a professional communicator: Speak clearly and provide excellent customer service. Who we're looking for: Friendly and approachable: You enjoy building rapport with people. Great communicator: You can speak clearly and professionally. High school graduate with reliable transportation: Basic qualifications to get started. Independent and motivated: You thrive in a self-directed environment (including weekends). Ready to make a difference in people's homes? Apply today!
See More Details >>Becoming a plumber typically starts with a structured apprenticeship, which combines hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships last about four years, requiring many hours of training under licensed professionals. The U.S. Bureau of Labor Statistics reports 736,000 plumbers nationwide, with projections of a 6% job growth from 2023 to 2033. Apprentices in Salinas earn an average of $1,162 per week, with an annual overtime average of $47,500. Trade schools, unions, and platforms like Gild help aspiring plumbers find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $61,550 annually for experienced professionals.
