Position Title: Service Technician II Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Technician Location Name: Stevenson Service Experts - Dayton Location Address: 799 Space Drive, Beavercreek, OH 45434 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) • Our Top Technicians earn over $120,000 • Generous PTO provided • * 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) • 29 paid days off after your 2nd year of employment • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs • Company-provided smart phone, tablet, uniform plan, and tool replacement program • We’ll make you better at what you do with our internal Training Academy • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions • Company-paid employee Life Insurance with options for YOU and your Family! • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Works under general supervision to perform residential and/or light commercial service and maintenance calls • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks • Completes routine maintenance and equipment cleaning as needed or required • Responsible for delivery and removal of parts and equipment needed to complete service work • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for • Represents the company professionally, honestly, and ethically in all business matters and activities • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed • Performs similar/other duties as needed or assigned • Regular, reliable attendance Health & Safety Roles and Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately • Corrects substandard acts or conditions within area of control • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devises or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents • Does not perform act that may endanger the safety or well-being of others • Does not engage in any pranks, contests, or rough boisterous behavior • Works in compliance with applicable legislative requirement Desired Skills and Qualifications: • High school diploma or GED with additional training and 2+ years’ experience in HVAC with technical training certification required • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area • EPA and safety certifications required • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment • Proficient and able to operate all necessary tools and equipment to perform various service projects • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision • Proficient and able to install a basic duct fitting • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills • Valid driver’s license with acceptable driving record • Available to work flexible hours and on-call shifts as needed • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
See More Details >>Position Title: Installer II Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Installation Location Name: Stevenson (Dayton) Location Address: 799 Space Dr., Beavercreek, OH 45434 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) • Our Top Technicians earn over $100,000 • Generous PTO provided • * 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) • 29 paid days off after your 2nd year of employment • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs • Company-provided smart phone, tablet, uniform plan, and tool replacement program • We’ll make you better at what you do with our internal Training Academy • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions • Company-paid employee Life Insurance with options for YOU and your Family! • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home • Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. • Designs, fabricates, and installs various ducts and duct fittings as required • Performs start-ups on air conditioning and heating systems and other components • Delivers excellent customer service and sustains high levels of customer satisfaction. • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. • Responsible for delivery and removal of equipment needed to complete the installation work • Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer • Represents the company professionally, honestly, and ethically in all business matters and concerns • Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. • Assists the Field Supervisor or General Manager with site supervision, planning, and estimating • Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction • Trains other installers in technical skills and company procedures, as assigned • Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately • Corrects substandard acts or conditions within area of control • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devices or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately • Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents • Does not perform any act that may endanger the safety or well-being of others • Does not engage in any pranks, contests, or rough boisterous behavior • Works in compliance with applicable legislative requirement Desired Skills and Qualifications: • High school diploma or GED with additional training and 2+ years’ experience in HVAC technical training certification required • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area • EPA and safety certifications required • Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories • Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories • Proficient in the layout and installation requirements of duct work and duct fittings • Advanced mechanical aptitude and the ability to operate all necessary tools and equipment • Proficient and able to operate all necessary tools and equipment to perform various installation projects • Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision • Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision • Ability to calculate heat gain and loss on buildings using approved methods • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills • Valid driver’s license with acceptable driving record • Available to work flexible hours and on-call shifts as needed • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
See More Details >>Topline Heating & Air is seeking an eager and enthusiastic entry-level Residential HVAC Install Helper.The essential function of our Residential HVAC Install Helper is to assist the Lead installer on the job. Come be a part of our 5 star family oriented atmosphere and start your HVAC career on the right track! What we offer: • Medical Benefits available the first of the month • 401k • Paid vacation • Uniforms • Continuing Training & Education • Growth opportunities • High Energy Team Culture Responsibilities: • Assist Lead Installer in carrying out full HVAC installation skills such as: equipment removal and installation of new, duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection, and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic plumbing and electrical skills. • Load trucks with materials, tools, and equipment as instructed by Lead Installer. • Learn proper install methods from Install Lead. Nice to Haves: • High school diploma or GED. • Valid DL • Demonstrate the mental aptitude and physical ability required to do the job. • Excellent communication & customer service skills. • Ability to climb in attics, under houses and in box trucks in extreme temperatures Job Type: Full-time Pay: $17-$20 an hour Schedule: • Monday to Friday We are an equal opportunity employer! Please submit your email for consideration and to set up a time to talk about your new career! Check out our website at www.toplineair.com
See More Details >>Becoming an HVAC technician in Beavercreek, OH typically starts with an apprenticeship, which combines hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships last about four to five years, requiring many hours of training under licensed professionals. The U.S. Bureau of Labor Statistics reports 762,600 HVAC technicians nationwide, with 40,670 in Ohio, and projects a 6% job growth from 2022 to 2032. Apprentices earn an average of $530 per week in Ohio, with an annual overtime average of $4,800. Trade schools, unions, and platforms like Gild help aspiring HVAC technicians find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $57,300 annually for experienced professionals.
