strongCompany Description:/strongpemMaking a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make./em#xa0;/ppem#xa0;/em#xa0;strongemOur purpose/em/strongem is to make a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make./em/ppemAt Silfab Solar, the energy of our people is the power behind our success. /ememOur employees actively shape the solar innovations of tomorrow, while adhering to the highest ethical operating standards and promoting a respectful and safe workplace for our diverse workforce. /em/ppemOur state-of-the art facilities in the US and Canada engineer and design the latest generation of solar products and utilize advanced manufacturing technology to produce #xa0;high-efficiency PV cells and modules intended to outperform the market. As a profitable and rapidly expanding company in one of the fastest-growing sectors in the renewable energy industry, Silfab provides you with an incredible opportunity to build your career and contribute to a sustainable future. We are committed to investing in our employees, providing a dynamic and supportive environment for learning and professional growth. #xa0;We offer competitive pay, generous benefits, and opportunities for advancement, but more importantly, we offer you the ability to make a real difference in the world./em/ppemTogether we can create a brighter, cleaner future for generations to come./em/pstrongJob Description:/strongpstronguSummary of Position/u/strong/ppThe#xa0;Jr. Support Analyst provides first-level technical support in a fast-paced manufacturing environment. This role is responsible for handling service desk requests, performing deskside support for onsite users, and assisting remote employees with IT issues. Working under the guidance of the IT Manager and System Administrators, the analyst helps maintain computer systems, network devices, and IT infrastructure. The goal is to ensure smooth daily operations and minimal downtime for both office and production floor technologies./ppstronguEssential Duties and Responsibilities/u/strong/pullistrongService Desk Support:/strong Monitor and respond to IT support tickets, emails, and phone calls from employees. Provide prompt troubleshooting and resolution for hardware, software, and connectivity issues./lilistrongDeskside Support:/strong Assist on-site staff and manufacturing floor personnel with technical issues. Set up and configure desktops, laptops, printers, barcode scanners, and other peripheral devices. Diagnose and fix problems directly at the user’s workstation or on production equipment, ensuring minimal disruption to manufacturing operations./lilistrongRemote Support:/strong Use remote support tools to help off-site users or remote facilities. Troubleshoot VPN connections, remote desktop issues, and other off-site access problems to maintain productivity for traveling or remote employees./lilistrongUser Administration:/strong Create and manage user accounts and permissions (e.g., Active Directory, email, ERP logins). Perform password resets and ensure new employees’ equipment and access are properly set up./lilistrongHardware amp; Software Maintenance:/strong Install and update software applications and operating system patches on user computers. Assist with antivirus updates, computer imaging, and deploying new hardware according to company standards./lilistrongNetwork amp; Infrastructure Assistance:/strong Work with IT System Administrators to support network and server operations. This includes basic monitoring of network devices, reporting issues (e.g., internet outages or network failures), and helping with routine tasks like backup operations, Wi-Fi configuration, or cabling under supervision./lilistrongTroubleshooting amp; Escalation:/strong Identify and troubleshoot issues with PCs, printers, handheld devices, and production-related IT systems. Escalate complex problems to senior IT staff or external vendors when necessary and collaborate to resolve them in a timely manner./lilistrongDocumentation:/strong Document support activities, solutions, and frequently asked questions in the IT knowledge base. Maintain inventory records for IT equipment and assist in tracking software licenses and warranties./lilistrongIT Projects:/strong Participate in IT department projects and upgrades. Help roll out new hardware or software (such as upgrading operating systems, deploying new machines, or setting up network equipment) and support testing to ensure everything works correctly./lilistrongCompliance amp; Security:/strong Adhere to company IT policies and security protocols. Support efforts to maintain compliance with industry standards or regulations (e.g., data security, GDPR, or manufacturing quality systems) by following proper procedures and reporting any security incidents./li/ulstrongQualifications:/strongpstronguRequired Qualifications:/u/strong/pullistrongTechnical Proficiency:/strong Strong troubleshooting skills for diagnosing hardware, software, and basic network issues. Ability to quickly learn and support manufacturing-specific applications (e.g., MES or inventory systems) and specialized devices used in production (barcode readers, label printers, etc.)./lilistrongCustomer Service:/strong Excellent interpersonal skills with a customer-focused attitude. Capable of patiently assisting users with varying levels of technical knowledge and communicating solutions in clear, non-technical terms./lilistrongProblem-Solving:/strong Analytical mindset with attention to detail. Able to follow logical steps to resolve technical problems and willing to research issues or ask for guidance when faced with unfamiliar challenges./lilistrongCommunication:/strong Strong verbal and written communication skills. Able to document issues/resolutions clearly and update technical documents or guides for end-users./lilistrongTeamwork:/strong A collaborative work style, willing to assist colleagues and share knowledge. Comfortable working under the direction of senior IT staff and contributing positively to the team’s goals./lilistrongTime Management:/strong Good organizational skills with the ability to prioritize tasks. Capable of managing multiple support requests and meeting response time targets (SLAs), especially when production operations are dependent on quick solutions./lilistrongAdaptability:/strong Flexibility to adapt to changing technology and operational needs. In a manufacturing setting, priorities can shift rapidly (e.g., a line-down situation), so the ability to stay calm under pressure and respond effectively is crucial./lilistrongContinuous Learning:/strong Eagerness to learn new systems, tools, and technologies. Willingness to pursue additional training or certification as needed to improve support capabilities./li/ulpstrongPreferred Qualifications:/strong em(These are not required but will strengthen a candidate’s application)/em/pullistrongIndustry Experience:/strong Previous work experience or internships in a manufacturing or industrial company’s IT department. Familiarity with factory floor operations or supporting shop-floor employees and equipment./lilistrongManufacturing Systems Knowledge:/strong Exposure to manufacturing execution systems (MES), enterprise resource planning (ERP) software (e.g., Microsoft Dynamics 365 Business Central) Understanding how IT systems support production, inventory, and quality control processes./lilistrongAdvanced IT Skills:/strong Experience with Active Directory administration, Office 365/Azure AD user management, or basic Windows server maintenance. Any hands-on experience with networking equipment (switches, routers, Wi-Fi access points) or telephony systems./lilistrongScripting/Automation:/strong Basic ability to write scripts (PowerShell, batch files) to automate routine tasks or familiarity with tools to streamline support tasks./li/ulpstrongWork Environment:/strongbr This position is strongon-site/strong at a manufacturing facility and involves working in both office and industrial settings. The Junior IT Support Analyst will split time between a typical office environment (working at a desk, using a computer) and the production floor where manufacturing equipment is operating. On the factory floor, the environment can be noisy, busy, and require the use of personal protective equipment (such as safety glasses, steel-toed shoes, or ear protection) as per company safety policies. The role is generally performed during regular business hours; however, participation in an IT on-call rotation is required.#xa0;#xa0;/ppstronguEducation and/or Experience/u/strongstrong /strong/pullistrongEducation:/strong Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field. (Equivalent work experience in IT support will also be considered.)/lilistrongExperience:/strong 1+ year of experience in an IT support role, helpdesk, or similar technical support position. Experience can include internships or co-op placements providing technical assistance./lilistrongCertifications:/strong Basic IT certifications are highly valued. Examples include strongCompTIA A+/strong (for PC hardware/software support) or strongCompTIA Network+/strong (for fundamental networking knowledge). Training or certification in strongITIL Foundations/strong (IT service management) is a plus./lilistrongTechnical Knowledge:/strong Familiarity with Microsoft Windows operating systems and common software applications (Microsoft Office 365 suite, email clients, etc.). Understanding of PC hardware components and the ability to replace or upgrade parts. Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) and troubleshooting connectivity issues./lilistrongManufacturing Environment:/strong Awareness of or exposure to working in a manufacturing or industrial environment is beneficial. Candidates should be willing to learn about manufacturing-specific systems and constraints (such as production downtime sensitivity, safety protocols, and specialized equipment)./li/ulstrongAdditional Information:/strongpstronguCompensation and Benefits/u/strong/pulliCompetitive Market Wages/liliPaid Time Off (vacation, sick, and holiday)/liliEmployee Assistance Program/liliMedical/Dental/Vision Insurance Plans/liliEmployee Assistance Program/liliTuition Reimbursement Program/liliEmployee Recognition Programs/liliEmployee PV Panel Purchase Program/li/ul strongCompany Description:/strongpemMaking a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make./em#xa0;/ppem#xa0;/em#xa0;strongemOur purpose/em/strongem is to make a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make./em/ppemAt Silfab Solar, the energy of our people is the power behind our success. /ememOur employees actively shape the solar innovations of tomorrow, while adhering to the highest ethical operating standards and promoting a respectful and safe workplace for our diverse workforce. /em/ppemOur state-of-the art facilities in the US and Canada engineer and design the latest generation of solar products and utilize advanced manufacturing technology to produce #xa0;high-efficiency PV cells and modules intended to outperform the market. As a profitable and rapidly expanding company in one of the fastest-growing sectors in the renewable energy industry, Silfab provides you with an incredible opportunity to build your career and contribute to a sustainable future. We are committed to investing in our employees, providing a dynamic and supportive environment for learning and professional growth. #xa0;We offer competitive pay, generous benefits, and opportunities for advancement, but more importantly, we offer you the ability to make a real difference in the world./em/ppemTogether we can create a brighter, cleaner future for generations to come./em/pstrongJob Description:/strongpstronguSummary of Position/u/strong/ppThe#xa0;Jr. Support Analyst provides first-level technical support in a fast-paced manufacturing environment. This role is responsible for handling service desk requests, performing deskside support for onsite users, and assisting remote employees with IT issues. Working under the guidance of the IT Manager and System Administrators, the analyst helps maintain computer systems, network devices, and IT infrastructure. The goal is to ensure smooth daily operations and minimal downtime for both office and production floor technologies./ppstronguEssential Duties and Responsibilities/u/strong/pullistrongService Desk Support:/strong Monitor and respond to IT support tickets, emails, and phone calls from employees. Provide prompt troubleshooting and resolution for hardware, software, and connectivity issues./lilistrongDeskside Support:/strong Assist on-site staff and manufacturing floor personnel with technical issues. Set up and configure desktops, laptops, printers, barcode scanners, and other peripheral devices. Diagnose and fix problems directly at the user’s workstation or on production equipment, ensuring minimal disruption to manufacturing operations./lilistrongRemote Support:/strong Use remote support tools to help off-site users or remote facilities. Troubleshoot VPN connections, remote desktop issues, and other off-site access problems to maintain productivity for traveling or remote employees./lilistrongUser Administration:/strong Create and manage user accounts and permissions (e.g., Active Directory, email, ERP logins). Perform password resets and ensure new employees’ equipment and access are properly set up./lilistrongHardware amp; Software Maintenance:/strong Install and update software applications and operating system patches on user computers. Assist with antivirus updates, computer imaging, and deploying new hardware according to company standards./lilistrongNetwork amp; Infrastructure Assistance:/strong Work with IT System Administrators to support network and server operations. This includes basic monitoring of network devices, reporting issues (e.g., internet outages or network failures), and helping with routine tasks like backup operations, Wi-Fi configuration, or cabling under supervision./lilistrongTroubleshooting amp; Escalation:/strong Identify and troubleshoot issues with PCs, printers, handheld devices, and production-related IT systems. Escalate complex problems to senior IT staff or external vendors when necessary and collaborate to resolve them in a timely manner./lilistrongDocumentation:/strong Document support activities, solutions, and frequently asked questions in the IT knowledge base. Maintain inventory records for IT equipment and assist in tracking software licenses and warranties./lilistrongIT Projects:/strong Participate in IT department projects and upgrades. Help roll out new hardware or software (such as upgrading operating systems, deploying new machines, or setting up network equipment) and support testing to ensure everything works correctly./lilistrongCompliance amp; Security:/strong Adhere to company IT policies and security protocols. Support efforts to maintain compliance with industry standards or regulations (e.g., data security, GDPR, or manufacturing quality systems) by following proper procedures and reporting any security incidents./li/ulstrongQualifications:/strongpstronguRequired Qualifications:/u/strong/pullistrongTechnical Proficiency:/strong Strong troubleshooting skills for diagnosing hardware, software, and basic network issues. Ability to quickly learn and support manufacturing-specific applications (e.g., MES or inventory systems) and specialized devices used in production (barcode readers, label printers, etc.)./lilistrongCustomer Service:/strong Excellent interpersonal skills with a customer-focused attitude. Capable of patiently assisting users with varying levels of technical knowledge and communicating solutions in clear, non-technical terms./lilistrongProblem-Solving:/strong Analytical mindset with attention to detail. Able to follow logical steps to resolve technical problems and willing to research issues or ask for guidance when faced with unfamiliar challenges./lilistrongCommunication:/strong Strong verbal and written communication skills. Able to document issues/resolutions clearly and update technical documents or guides for end-users./lilistrongTeamwork:/strong A collaborative work style, willing to assist colleagues and share knowledge. Comfortable working under the direction of senior IT staff and contributing positively to the team’s goals./lilistrongTime Management:/strong Good organizational skills with the ability to prioritize tasks. Capable of managing multiple support requests and meeting response time targets (SLAs), especially when production operations are dependent on quick solutions./lilistrongAdaptability:/strong Flexibility to adapt to changing technology and operational needs. In a manufacturing setting, priorities can shift rapidly (e.g., a line-down situation), so the ability to stay calm under pressure and respond effectively is crucial./lilistrongContinuous Learning:/strong Eagerness to learn new systems, tools, and technologies. Willingness to pursue additional training or certification as needed to improve support capabilities./li/ulpstrongPreferred Qualifications:/strong em(These are not required but will strengthen a candidate’s application)/em/pullistrongIndustry Experience:/strong Previous work experience or internships in a manufacturing or industrial company’s IT department. Familiarity with factory floor operations or supporting shop-floor employees and equipment./lilistrongManufacturing Systems Knowledge:/strong Exposure to manufacturing execution systems (MES), enterprise resource planning (ERP) software (e.g., Microsoft Dynamics 365 Business Central) Understanding how IT systems support production, inventory, and quality control processes./lilistrongAdvanced IT Skills:/strong Experience with Active Directory administration, Office 365/Azure AD user management, or basic Windows server maintenance. Any hands-on experience with networking equipment (switches, routers, Wi-Fi access points) or telephony systems./lilistrongScripting/Automation:/strong Basic ability to write scripts (PowerShell, batch files) to automate routine tasks or familiarity with tools to streamline support tasks./li/ulpstrongWork Environment:/strongbr This position is strongon-site/strong at a manufacturing facility and involves working in both office and industrial settings. The Junior IT Support Analyst will split time between a typical office environment (working at a desk, using a computer) and the production floor where manufacturing equipment is operating. On the factory floor, the environment can be noisy, busy, and require the use of personal protective equipment (such as safety glasses, steel-toed shoes, or ear protection) as per company safety policies. The role is generally performed during regular business hours; however, participation in an IT on-call rotation is required.#xa0;#xa0;/ppstronguEducation and/or Experience/u/strongstrong /strong/pullistrongEducation:/strong Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field. (Equivalent work experience in IT support will also be considered.)/lilistrongExperience:/strong 1+ year of experience in an IT support role, helpdesk, or similar technical support position. Experience can include internships or co-op placements providing technical assistance./lilistrongCertifications:/strong Basic IT certifications are highly valued. Examples include strongCompTIA A+/strong (for PC hardware/software support) or strongCompTIA Network+/strong (for fundamental networking knowledge). Training or certification in strongITIL Foundations/strong (IT service management) is a plus./lilistrongTechnical Knowledge:/strong Familiarity with Microsoft Windows operating systems and common software applications (Microsoft Office 365 suite, email clients, etc.). Understanding of PC hardware components and the ability to replace or upgrade parts. Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) and troubleshooting connectivity issues./lilistrongManufacturing Environment:/strong Awareness of or exposure to working in a manufacturing or industrial environment is beneficial. Candidates should be willing to learn about manufacturing-specific systems and constraints (such as production downtime sensitivity, safety protocols, and specialized equipment)./li/ulstrongAdditional Information:/strongpstronguCompensation and Benefits/u/strong/pulliCompetitive Market Wages/liliPaid Time Off (vacation, sick, and holiday)/liliEmployee Assistance Program/liliMedical/Dental/Vision Insurance Plans/liliEmployee Assistance Program/liliTuition Reimbursement Program/liliEmployee Recognition Programs/liliEmployee PV Panel Purchase Program/li/ul
See More Details >>Description Nautilus Solar Energy's ("NSE") FP&A Associate will be responsible for analyzing revenue and collections impacts on NSE's operating portfolios. They will assist with quarterly reporting, acting as a liaison between CS Operations, NSE Accounting, and FP&A. This position reports to the Director of FP&A. This position is remote, with <10% travel required. • Assist Accounting team and CS Operation Manager with quarterly reporting: • Review data to ensure it is accurate. • Identify and explain variance drivers. • Act as a liaison with Community Solar and other teams within the organization. • Work with Business Operations and Hansen to implement the NetSuite integration for CS Operations • Ensure the correct data flows from Hansen to NetSuite and NetSuite to Hansen • Provide recommendations for improving internal processes and efficiencies • Analysis of Accounts Receivables outstanding and collection rates, bridging variances between generation, billing, and cash collected. • Analyze and propose amounts and adjustments to A/R Uncollectible Reserves on a by-project basis. • Other ad-hoc responsibilities/projects Requirements • College degree: Accounting or Finance majors preferred. • Excellent written and verbal communication skills. • Ability to manage multiple projects on different timelines. • Awareness of and interest in renewable energy preferred. • Ability to work independently in a team-oriented and fast-paced entrepreneurial environment. • High Proficiency in Excel, with Thinkcell experience preferred. • Working knowledge of Microsoft Word, PowerPoint • Possess analytical, organizational, and problem-solving skills. • Ability to work effectively with various levels and functions of the organization. • Strong interpersonal, communication, and organizational skills. • Unrestricted authorization to work in the U.S. Benefits • Competitive Salary: 110,000 - $120,000 • Annual Performance Bonus • Benefits (Health, Vision, Dental, Basic Life Insurance, Short-Term Disability, and Long-Term Disability) are 100% covered by Nautilus • 401(k) offered with employer match Description Nautilus Solar Energy's ("NSE") FP&A Associate will be responsible for analyzing revenue and collections impacts on NSE's operating portfolios. They will assist with quarterly reporting, acting as a liaison between CS Operations, NSE Accounting, and FP&A. This position reports to the Director of FP&A. This position is remote, with <10% travel required. • Assist Accounting team and CS Operation Manager with quarterly reporting: • Review data to ensure it is accurate. • Identify and explain variance drivers. • Act as a liaison with Community Solar and other teams within the organization. • Work with Business Operations and Hansen to implement the NetSuite integration for CS Operations • Ensure the correct data flows from Hansen to NetSuite and NetSuite to Hansen • Provide recommendations for improving internal processes and efficiencies • Analysis of Accounts Receivables outstanding and collection rates, bridging variances between generation, billing, and cash collected. • Analyze and propose amounts and adjustments to A/R Uncollectible Reserves on a by-project basis. • Other ad-hoc responsibilities/projects Requirements • College degree: Accounting or Finance majors preferred. • Excellent written and verbal communication skills. • Ability to manage multiple projects on different timelines. • Awareness of and interest in renewable energy preferred. • Ability to work independently in a team-oriented and fast-paced entrepreneurial environment. • High Proficiency in Excel, with Thinkcell experience preferred. • Working knowledge of Microsoft Word, PowerPoint • Possess analytical, organizational, and problem-solving skills. • Ability to work effectively with various levels and functions of the organization. • Strong interpersonal, communication, and organizational skills. • Unrestricted authorization to work in the U.S. Benefits • Competitive Salary: 110,000 - $120,000 • Annual Performance Bonus • Benefits (Health, Vision, Dental, Basic Life Insurance, Short-Term Disability, and Long-Term Disability) are 100% covered by Nautilus • 401(k) offered with employer match
See More Details >>Entering the solar trade in Charlotte, SC, often begins with an apprenticeship, blending hands-on experience with classroom learning, enabling individuals to earn while they learn. Apprenticeships typically last about four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, the solar industry employed 279,447 workers in 2023, with projections showing a 6% job growth from 2022 to 2032. In Charlotte, SC, apprentices earn an average of $1,059.67 per week, with an annual overtime average of $48,784. Trade schools, unions, and platforms like NABCEP help aspiring solar professionals find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $113,509 annually for experienced professionals.
