Are you ready for a fulfilling career as a residential Plumbing Manager with West Michigan's premier HVAC, Plumbing & Electrical employer? Service Professor is seeking a skilled and experienced Plumbing Manager to expand our team and lead our residential plumbing operations to new heights. Position Overview: The Plumbing Manager will manage all personnel and activity of the service and/or install departments of the company. Responsibilities of the position include but are not limited to: implementing strategies to achieve the financial goals of the two departments and overseeing all aspects of the Plumbing technicians they relate to scheduling, training, and supervision. Collaboration between departments is required for the department to run smoothly and to give the best quality of service to the client. Position Entails: Leadership and Management: • Lead and manage a team of plumbing technicians and support staff. • Develop and implement training programs to ensure technical proficiency and safety compliance. • Conduct regular performance evaluations and provide constructive feedback. Operations: • Oversee daily operations to ensure efficient and effective service delivery. • Manage scheduling and dispatching of technicians for service calls and installations. • Ensure all work is completed to company standards and customer satisfaction. Customer Service: • Maintain high levels of customer satisfaction through effective communication and prompt resolution of service issues. • Handle customer inquiries, complaints, and service requests in a professional and timely manner. Financial Management: • Prepare and manage budgets, forecasts, and financial reports. • Monitor expenses and implement cost-saving measures without compromising quality. • Ensure accurate and timely billing and invoicing. Compliance and Safety: • Ensure compliance with all relevant health and safety regulations. • Implement and enforce company policies and procedures. • Stay updated on industry trends, regulations, and best practices. What Does It Take? • Minimum of 7 years of service and/or installation experience • Proven experience in service management or a similar role. • Excellent leadership and team management skills. • Exceptional customer service and communication abilities. • Financial acumen and experience managing budgets. • Service Titan experience desired. • Ability to pass a DOT physical/drug screen and background check. • Valid driver’s license with a solid driving record; ability to obtain a chauffeur’s license if needed. • Ability to work in a fast-paced environment, analyze and solve problems, and work independently as well as in teams. Pay: • Base compensation range $85k to $110k plus bonus - base rate will be determined based on candidates experience Why Service Professor? • Top industry wage with generous bonus eligibility • Benefit eligible day one, including medical, vision, and dental insurance • 401(k) with a company match. • Short- and long-term disability insurance • Paid holidays, floating holiday, and PTO • Ongoing training & development and growth opportunities • Company gatherings, and a positive team atmosphere About Service Professor: With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For. Join Our Team: If you're seeking a company where your work is valued, where you're treated like family, and where there's ample opportunity for career growth, Service Professor is the place for you. Apply now and become part of a team dedicated to providing exceptional service and building lasting relationships with our customers. Don't miss this opportunity to join a winning team! Apply now and start your journey with Service Professor. EEOC statement: Anderson Group Holdings and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.
See More Details >>Title: Plumber/Maintenance Employee Classification: FM - Food Service/Maintenance Pay Grade: FM 22 Division: Business and Finance Department: Plumbing Campus Location: Main Campus General Summary Assemble, install, inspect, maintain, and repair heating systems, piping, fixtures and equipment used in the control, distribution, and drainage of water and water-carried waste, air, gas, oil steam, acids and chemicals. Principal Duties and Responsibilities • Install, inspect, maintain, and repair according to specifications and plumbing codes, water mains, service, sewer, air, steam and gas lines, steam traps, fire protection systems, valves, gauges, pumps and fixtures such as sinks, commodes, bathtubs, water heaters, dish-washers, garbage disposals, hot water tanks and water softeners. • Cut, thread and bend pipe by appropriate means. • Assemble and install pipe fittings and pipes of brass, cast iron, copper, lead, glass, plastic and other materials. • Join piping by means of threaded, caulked, wiped, soldered, brazed, bolted, fused, cemented or mechanical joints. • Unplug clogged drains, pipes and fixtures. • Cut or bore through walls, floors, ceilings or partitions. • Test piping systems for leaks. • Secure pipes to structures with clamps, brackets, hangers, fas-teners and welds. • Perform periodic visual inspections of equipment, components, tools, fixtures and vehicles to ensure against hazards. • Perform corrective and preventative maintenance on equipment and fixtures. • Maintain cleanliness of work and storage areas, mechanical rooms, and all tools, vehicles and equipment used in the performance of duties. • Report any damage, malfunction, irregularities and/or potential hazards in buildings, grounds, equipment, vehicles and/or supplies to supervisor. • Operate motor vehicles. • Read and interpret blueprints, diagrams, sketches and job specifications. • Use basic hand and power tools, and sewer and concrete equipment. • Prepare records and service reports of materials and time expended. • Perform related Departmental duties as required. Minimum Qualifications: Ability to read, write, interpret instructions and perform basic arithmetic, typically acquired through the completion of a high school education, is necessary. Documented successful completion of a Department of Labor recognized Plumber Apprenticeship Program, or possession of a Department of Labor-recognized Plumber journeyperson's card or state license, or eight years of the last 10 years on the active payroll of a State of Michigan licensed plumbing contractor performing tasks pertinent to EMU's needs is necessary. Ability to perform physically active work of a medium nature, requiring frequent walking, climbing, pushing, pulling, stooping, kneeling and crouching activity to perform routine work functions; and routine lifting of a minimum of 100 pounds of force to move or transport supplies and equipment is necessary. Ability to meet Departmental standards of reasonable personal hygiene is necessary. Possession of a valid Michigan driver's license is necessary. Special Instructions: Salary: FM 22 Step 6 = $37.83 an hour If you have a Master's Plumber license through the State of Michigan, your salary will be upgraded to: Salary: FM 24 Step 6 = $41.97 an hour. Shift: 7:30 am - 4:00 pm, M-F or 8:30 am - 5:00 pm, Tues - Sat Appointment Percentage: 100%
See More Details >>Who we are Dan Wood Company is part of a tradition that spans over 100 years and 4 generations. Dan Wood Jr. is the owner and the 3rd generation of the Wood family to carry on the family tradition since Dan's grandfather started in the industry in 1908. Dan is a licensed Master Plumber, and is a State of Michigan licensed contractor for Plumbing, Heating, Air Conditioning, Electrical, and Boiler Service and installation. Dan has extensive knowledge of commercial and residential plumbing and heating. The company is noted and respected in South West Michigan for its prompt and professional service. Our tradesmen are continuously and professionally trained. We pride ourselves on having the best customer service CURRENT OPPORTUNITY: Plumber The Role: Southwest Michigan's premier residential service company seeks exceptional Plumbing Technician to deliver the most efficient, highest quality customer experiences in residential plumbing repair and installation, including water softeners, well work, and drain cleaning. Opportunities for development in boilers, water conditioning, water well service, HVAC, and electrical. As a Plumber, you will work as part of a dynamic and passionate team to demonstrate technical competency and ensure desired sales metrics. You will diagnose and repair plumbing issues and lead customers to informed and confident buying decisions. The position will be based in our office, with opportunities to travel to the market you are working in. Responsibilities: • Complete plumbing - repair, renovation, and other related in-home service calls. • Know how to establish customer rapport to sell the right products and services. • Educate and assist customers in choosing the best finance options and maintenance plans. • Understand your sales criteria and hold yourself accountable for exceeding revenue goals. • Show yourself as professional and knowledgeable to win new referrals and repeat business. • Work alongside customer service and dispatch to ensure overall success of the business. • Maintain a clean, organized job site and well inventoried truck. • Participate actively in all training exercises, morning meetings and retreats. • Train and mentor apprentices to ensure quick, accurate repairs and installations. • Be accurate and timely with invoices, time cards, curbside feedback and option sheets. Requirements: • Knowledge of local plumbing codes and ability to make on-the-job applications. • Proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair. • Clean, safe driving record. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • High integrity with advanced social skills and ability to make solid connections. • Strong desires to be a better technician tomorrow than you are today. • Outgoing personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, self-starter who’s flexible and has a great attitude on life. • Journeyman License is a plus - but not required. • Heating, Pipe fitting and Boiler work a plus - but not required. BENEFITS WE OFFER: Tradesmen - Top wages, insurance, vacation time off, paid holidays, paid uniforms, company phone, service vehicle, 401k available, disability available, overtime, and training TO JOIN OUR TEAM - APPLY TODAY!
See More Details >>Becoming a plumber in Michigan typically begins with a structured apprenticeship, combining hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships generally last about four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 13,000 plumbers in Michigan, with the national workforce totaling around 762,600. The industry projects a 6% job growth from 2022 to 2032, indicating a stable and growing demand for skilled plumbers. Apprentices in Michigan earn an average of $650 per week, with experienced plumbers often surpassing $1,500 weekly. Trade schools, unions, and various platforms facilitate apprenticeship opportunities, leading to a lucrative career with strong earning potential.
