Company Name: Fondren Heating and Air ConditioningLocation: Anniston, AlabamaAbout Us:Fondren Heating and Air Conditioning is a family-owned and operated HVAC company with over 50 years of experience serving customers in Anniston and the surrounding areas. We pride ourselves on providing high-quality service, exceptional workmanship, and a friendly, customer-focused approach. We are growing rapidly and now looking for a skilled HVAC Installer to join our team.Job Description:As an HVAC Installer, you will be responsible for installing and maintaining heating, ventilation, and air conditioning systems. You’ll work alongside our experienced and dedicated team to ensure our clients’ homes and businesses are comfortable and energy-efficient.Responsibilities:• Install HVAC equipment, including air handlers, heat pumps, and furnaces• Coordinate with other team members to complete installations• Ensure all work is completed to code and meets manufacturer specifications• Test installations to ensure they are functioning properly• Troubleshoot system problems and provide solutions• Provide excellent customer service and answer client questionsRequirements:• High school diploma or GED• 2+ years of experience in HVAC installation• EPA certification• Ability to read and interpret blueprints and schematics• Excellent problem-solving skills• Strong customer service skills• Willingness to work outside in varying weather conditionsBenefits:• Competitive salary• Health insurance• Retirement plan• Paid time off and holidays• Opportunities for growth and advancementIf you’re a self-motivated, dependable HVAC Installer looking to build a career with a respected company, we want to hear from you. Apply today to join our team at Fondren Heating and Air Conditioning!
See More Details >>Company Overview Dunn’s HVAC, Plumbing & Electrical provides residential and commercial services to thousands of customers surrounding Calhoun County, Shelby County, and Jefferson County areas. Focused on providing Dependable Service “Dunn Right,” and merging trades with technology, Dunn’s services are top of the line in the trades industry. Summary The Call Center Manager leads the frontline of customer service and operational coordination by managing a team of Service Coordinators and a Processor. This role ensures that all inbound and outbound communications — including calls, dispatching, scheduling, and follow-ups, and administrative processing functions — including permitting, warranty registrations, and rebate submissions are handled with urgency, accuracy, and professionalism. The Call Center Manager plays a critical role in optimizing technician efficiency, improving customer experience, and driving department-level KPIs such as call conversion rates, schedule fill rates, and response times. This position requires strong leadership, a solid grasp of operational flow in the trades (HVAC, plumbing, and electrical), and the ability to juggle people, processes, and priorities without dropping the ball Responsibilities • Supervise, coach, and develop a team across multiple departments through regular feedback, training, and performance reviews. • Manage team schedules, time-off requests, and ensure adequate coverage to meet business needs. • Monitor daily operations including call queues, dispatch protocols, job scheduling, and workflow efficiency. • Support team during peak times by assisting with calls, dispatching, or processing tasks. • Ensure exceptional customer service by handling escalated calls, reviewing call quality, and improving conversion metrics. • Track team KPIs, analyze performance data, and adjust strategies to align with company goals. Job Type: Full-time Pay: From $50,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Referral program • Retirement plan • Vision insurance Experience: • Management: 3 years (Required) • Customer service: 3 years (Required) • Call center management: 3 years (Required) Ability to Commute: • Anniston, AL 36207 (Required) Work Location: In person
See More Details >>Embarking on a career in the HVAC trade in Anniston, AL, often begins with an apprenticeship, blending hands-on experience with classroom instruction, allowing individuals to earn while they learn. Apprenticeships typically last four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are approximately 452 HVAC technicians in Anniston, with a projected job growth of 6% from 2022 to 2032. Apprentices in Anniston earn an average of $601.50 per week, with experienced professionals often surpassing an annual salary of $57,300. Vocational schools, trade associations, and platforms like Guild provide aspiring HVAC technicians with apprenticeship opportunities, leading to a rewarding career with strong earning potential.
