Job Title: Residential Plumber Classification: Non-exempt (Hourly) Reports To: General Manager Date of Revision: February 2025 Summary: At High Priority Plumbing and Services, Inc., we specialize in providing exceptional residential and select commercial plumbing solutions. Our expert team of plumbers is dedicated to installing, repairing, and maintaining a wide range of plumbing systems, fixtures, and appliances with precision and care. We pride ourselves on delivering outstanding customer service by ensuring clear communication between our clients, dispatch team, and billing department. Every member of our team is committed to offering accurate cost estimates and creating an experience that exceeds customer expectations. A person in this position will possess excellent communication skills, both in person and over the phone, able to engage with customers professionally and clearly to explain issues, provide accurate cost estimates, and offer solutions. Supervisory Responsibilities: Occasionally oversee, guide, and mentor Plumber Apprentices/Helpers on job sites, providing direction and support to ensure quality workmanship and adherence to safety standards. Duties/Responsibilities: • Diagnose and repair plumbing issues, including leaks, clogs, water heaters, fixtures, and more. • Perform routine maintenance and service calls for residential and commercial plumbing systems. • Utilize Service Titan to receive dispatches, manage work orders, document job details, and process payments. • Maintain accurate records of inventory and restock service van as needed. • Provide exceptional customer service by explaining repair options and pricing clearly. • Ensure compliance with local plumbing codes and safety regulations. • Collaborate with the dispatch team to optimize scheduling and minimize downtime. • Conduct thorough inspections to identify potential plumbing problems before they become major issues. • Install plumbing systems and fixtures when necessary. Knowledge, Skills and Abilities: • Proven experience as a service plumber with strong diagnostic and repair skills. • Ability to work independently and efficiently manage daily service calls. • Familiarity with Service Titan dispatch software or similar service management platforms (training available). • Strong communication and customer service skills. • Ability to lift and carry plumbing equipment and tools • Must be reliable, punctual, and detail-oriented. Required Education and Experience: • 1 or more years plumbing experience required • Valid driver's license with a clean driving record (company van provided for work use only) • Must be able to pass a drug test Preferred Education and Experience: • Journeyman or Master Plumber license preferred Additional Eligibility Qualifications: Compensation: $15.00 to $25.00 hourly, dependent upon experience Benefits: • Medical, Dental, and Vision Insurance • PTO and 401(k) with company match • Weekly pay via direct deposit • Take-home company van (gas and maintenance covered) • Company-provided tablet for dispatch and job management • Competitive pay with performance-based incentives • Ongoing training and career growth opportunities Physical Activity: Climbing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motion Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Visual Acuity Requirements: The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm’s reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc. Working Conditions: The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. The worker is subject to outside environmental conditions. No effective protection from the weather. The worker is subject to both environmental conditions. Activities occur inside and outside. The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia. The worker is required to function in narrow aisles or passageways. Position Type and Expected Hours of Work: • Full Time. Daily schedules begin at 8am and end at 5pm, but evening and weekend hours are to be expected occasionally. Overtime is common for plumbers. • All plumbers are in an on-call rotation for evenings and weekends (typically every 5th week). Travel: Due to the nature of the plumbing industry and this position, daily local travel is required. Overnight travel is not to be expected. Plumbers are provided a company vehicle which can be driven home each day, for which insurance, routine maintenance and gas expense are paid by the company. Frequency of travel by distance from employee’s home: 1-49 miles: 90% 50-100 miles: 10% 100 miles or more: 0% EEO/ADA Statements: High Priority Plumbing and Services, Inc., is an Equal Opportunity Employer. We provide equal employment opportunities to all employment applicants for employment, and prohibit discrimination and harassment of any type based on race, sex, religion, color, age, national origin, disability, pregnancy, sexual orientation, genetic information, veteran or military status. This statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you require reasonable accommodation in completing an employment application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us at and ask to be directed to Human Resources. Disclaimer: This job description is not intended to, nor does it constitute, nor can it be construed to be an offer of employment or employment contract between High Priority Plumbing and Services, Inc., and any applicant or employee. All employees are employed at the will of both parties. Additionally, this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee in this position. Keep in mind, the Company has the right to alter or amend your job description at any time verbally or in writing. Employees should expect to be assigned job duties from time to time, with or without notice, that are not found in their formal job description.
See More Details >>PROUDLY SERVING ALABAMA SINCE 1975 Who Are We OnTime Service began in 1975 and is still locally and family-owned and operated. We have been blessed with an amazing team dedicated to serving people. Our mission statement, if you want to call it that, is “Leave it better than you found it.” As long as we stay true to that simple philosophy we will continue to grow and delight our customers. What’s it like to work at OnTime Service? We could write a bunch of stuff about our company but we prefer for our technicians to tell you in their very own words. Watch the videos below: Next, we want to share with you some recent reviews from homeowners. We could tell you that we are committed to customer service but we think it’s better to show you what real OnTime Service customers have to say. Check the reviews below: • Google reviews: Birmingham • Google reviews: Daphne • Facebook page's review OnTime Service has received the “Super Service Award” by Angie’s List for several years and also has an A+ rating with “Better Business Bureau”. OnTime Service has thousands of Google Reviews with an average of 4.9 stars out of 5, and we have hundreds of Facebook Reviews with an average of 4.9 stars out of 5. We are members of Airtime Success International, and Learning Alliance. We enjoy and are honored to support our veterans by sponsoring “Folds of Honor”, we also support local and international charities: such as “Kulture City”, “Children’s Harbor”, “Children’s Village”, and “Doulas Partners. We are a tobacco free employer. Pay • $60,000.00 - $120,000.00 annually (based on experience) • Sign on Bonus (based on experience) Benefits • Work among some of the highest-paid and best plumbers in the industry. • We provide team members with work year-round, not just busy season • Job Security – We constantly invest in marketing to keep you busy • We provide regular training opportunities so that you can keep growing • State-of-the-art diagnostic equipment and tools • 100% Individual Full coverage health insurance • Supplemental Insurances, short-term/long-term disability insurance, dental, and maternity • Paid Holidays and Paid Vacations • Competitive Retirement Plans • Company Truck (we pay fuel, tags, insurance, vehicle maintenance & repairs) • Company iPhone • Company-issued shirts, caps, and jackets • We are constantly growing which creates an opportunity for advancement! • Flexible Schedule and Work-Life Balance Responsibilities: • Never sell anything to a customer that they don't need or want • Excellent work ethic and a positive attitude • Wear a uniform, well-groomed, and clean-cut • Diagnose, repair, and install residential plumbing systems in strict compliance with all state and local plumbing codes • Perform all types of drain clearing and drain cleaning • Educate customers on how their plumbing system works and why it’s not working • Maintain a safe and clean working environment • Work well with a team • Must have a current Journeyman Plumber License with the Alabama State Board of Plumbing • Master Plumber license is a PLUS • 1+ years of residential plumbing experience • Must be willing to submit to a background check and drug test • Plumbing Certification (OnTime Service is willing to train excellent apprentice candidates) • Valid Drivers License and clean record • Be genuine and friendly • Able to lift 50-75 pounds, kneel, crawl and stand for long periods of time. • Able to work in crawlspaces, attics, ceilings, roofs and on ladders • Strong customer service and communication skills • Excellent work ethic and a positive attitude with a willingness to learn • Must be authorized in the U.S. "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."
See More Details >>Urgent Opening: Highly Skilled Drain Cleaning Technician Are you looking for a supportive and dynamic work environment where teamwork and integrity thrive? Do you want to be part of a family-oriented team that celebrates your successes and values your contributions? OnTime Service, Alabama's leading home service provider, is urgently seeking a dedicated Drain Cleaning Technician to join our team. We offer an outstanding work environment with year-round stability, top-tier benefits, and a culture built on honesty and appreciation. This is your chance to grow professionally while enjoying a fun and supportive workplace! What’s in It for You? • 401k, medical, dental, vision, life, AD&D, and disability insurance • Fully stocked company truck—we cover gas, insurance, and maintenance • Consistent year-round work—no slow seasons • Integrity-first culture—no upselling pressure • Fun company perks: Crawfish boils, holiday parties, team outings, and more Why You’ll Love It Here • Supportive leadership and a dedicated Service Manager • Work-life balance with a team that celebrates your wins • Room to grow professionally without sacrificing personal time Your New Role • Perform drain cleaning services for residential environments • Diagnose and troubleshoot drainage and minor plumbing issues • Recommend solutions to prevent future clogs or backups • Provide friendly, professional customer service on every job • Collaborate with teammates in a respectful, encouraging environment • Follow all safety protocols and plumbing best practices Requirements • Proven experience as a Drain Cleaning Technician • Excellent problem-solving and diagnostic skills • Strong attention to detail and professionalism • Ability to lift 50–75 lbs and work in crawl spaces or confined areas • Willing to undergo a background check and drug screening • Valid driver’s license with a clean driving record • Strong communication and customer service skills If you're ready to take the next step in your career with a company that values you, apply now! Hi, I’m Kerry Adkins, the president of OnTime Service. Thank you for your interest in our company. If I may, I’ll tell you a little more about OnTime Service and about how we work to serve our customers. My father, George Adkins, began the business in 1975. Eight years later, I joined him as an apprentice electrician. For almost four decades, we focused primarily on residential electrical service, repair and construction. In 2014, we began a heating and cooling division. In November 2016, we started offering plumbing services to our customers. We have worked in thousands of homes and hundreds of commercial projects in Alabama. Do you have what it takes to join a growing home service team in Hoover AL? Looking to take your career in the trade industry to the next level? Apply now! Join one of the largest and fastest-growing home service companies in Alabama! We are hiring plumbers, HVAC technicians and electricians, administrative staff and more. Terrific pay and benefits packages you will not find anywhere else. Pay: $60000.00 - $120000.00 / hour Job Type: fulltime Education: No education required Work location: On-site
See More Details >>Becoming a plumber typically starts with an apprenticeship, which combines hands-on experience with classroom learning, allowing individuals to earn while they learn. Apprenticeships last about four to five years, requiring many hours of training under licensed professionals. The U.S. Bureau of Labor Statistics reports 635,000 plumbers nationwide, and projects a 6% job growth from 2023 to 2033. Apprentices earn an average of $907 per week in Daphne, AL, with an annual average of $47,164. Trade schools, unions, and platforms like SendWork help aspiring plumbers find apprenticeship opportunities, leading to a career with strong earning potential—often exceeding $80,000 annually for experienced professionals.
