Job Description Job Description Job Type: Entry Location: Sulphur Springs, Tx Job Category: Technical Job ID: Part of a cross-functional team that works with engineering, sales, and technical support to provide industry-best content to our customer base. A successful candidate will be responsible for: · Working with Technical Marketing as the technical point of contact for Signature Solar ‘s products. · Designing, building, and testing application specific kits to address new customer applications. · Working with Technical Marketing to understand the compatibility of Signature Solar products with other products in the system. · Being a technical resource for the Technical Training team. · Creating white papers, application notes, and videos that best communicate value and knowledge to our customers. · Coordinating with the Technical Marketing team to address persistent Level 4 Technical support issues at the product level. A successful candidate will demonstrate: · Ability to collaborate with our sales, technical support, technical training, and engineering teams. · Ability to research and comprehend key complex topics and relay them to our DIY customer base. · Ability to provide a critical association of our offering; “Is this the right product for our customer?” Qualifications: · Electrical Engineering/Tech Degree or equivalent · Strongly believes in the value and benefit of solar and is willing to grow with the company and industry Company Description Signature Solar is a solar supply warehouse based in Sulphur Springs, TX. Our company has become a leader in solar distribution on a retail and wholesale scale. We are growing at a rapid rate and are looking for hardworking, dedicated team members to grow with us! Company Description Signature Solar is a solar supply warehouse based in Sulphur Springs, TX. Our company has become a leader in solar distribution on a retail and wholesale scale. We are growing at a rapid rate and are looking for hardworking, dedicated team members to grow with us!
See More Details >>Customer Service Associate Signature Solar seeks a dedicated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be our valued customers' primary point of contact, handling incoming calls, emails, and face-to-face inquiries and ensuring a positive customer experience. You will collaborate with internal departments to find effective solutions, assess customer needs, and facilitate seamless transfers to specialized departments when required. Your attention to detail is crucial as you maintain accurate records of customer interactions, feedback, and resolutions. A successful candidate must be able to: • Handle incoming calls, emails, and occasional face-to-face inquiries from customers. • Act as the first point of contact for customer concerns, inquiries, and support requests. • Efficiently track and monitor customer orders from initiation to delivery. • Keep customers informed about the status of their orders and provide accurate delivery timelines. • Work closely with customers to identify and resolve any issues or concerns they may have. • Collaborate with internal departments to find effective solutions and ensure customer satisfaction. • Assess customer needs and determine the appropriate department for issue resolution. • Facilitate transfers to specialized departments when necessary, ensuring a seamless customer experience. • Maintain accurate and detailed records of customer interactions, feedback, and resolutions. • Provide order support, changes, and payments and coordinate with the sales team and customers. • Stay informed about Signature Solar's products and services to effectively address customer inquiries. • Participate in ongoing training to enhance product knowledge and customer service skills. • Gather and report customer feedback to contribute to continuous improvement initiatives. • Identify opportunities to enhance the overall customer experience. • All other duties assigned. A successful candidate will demonstrate: • Ability to communicate clearly and effectively via face-to-face, voice, and email. • Excellent time and task management skills. • Ability to efficiently utilize various software applications, multiple screens, and headsets with microphones while interacting with a customer. • Strong attention to detail, willing attitude, and critical thinking skills. • Dependability, with a commitment to consistently work a 40-hour work week. Qualifications: • 2+ years of recent customer service experience • 2+ years of basic computer experience Physical Requirements: • This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations. Signature Solar Perks: • Medical. • Dental. • Vision. • Supplemental life. • PTO. • Company-branded merchandise. • Community events. • Company-funded continued education opportunities. • Discounts and perks through locally owned businesses. EEO Statement: • Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
See More Details >>McCarthy is hiring full-time Solar Installers for the construction of a solar facility located in Lake Creek, TX. McCarthy is looking for team members that have a proven commitment to safety, are accustomed to working outdoors, and can be committed to a full-time schedule. McCarthy proudly offers our craft professionals: • Safety-First Mindset • Paid Holidays (7) • Paid Time Off • Medical • Dental • Vision • 401(k) Retirement • Professional Development • Referral Cash Bonuses McCarthy’s core purpose is to be the Best Builder in America. We value our skilled tradespeople, and we know the abilities you bring to make us a better company. Together, we can build great things. Job Summary The Solar Installer is part of the team that is largely responsible for the safe and successful installation of various solar equipment. The Solar Installer will utilize a wide variety of tools and machines to assemble and construct the solar equipment based on the scheduled work plans. The Solar Installer may also be assigned additional duties on the job as required by the project leadership. Key Responsibilities • Follow safety policies and procedures. • Maintain a clean job site and shake out material to the field. • Bolt up clamps for solar panels. • Hoist torque tubes into position and align/secure torque tubes. • Set drive motors. • Installation of dampeners and linkage between drive motors. • Set and install solar modules. • Tighten bolts to the proper torque specifications. • Receive/stock materials and maintain accurate inventory. • Quality control for the scope of work. • When using equipment fill out equipment checklist and verify all items are in good working order, if not report the issue prior to damage occurring. Follow up with supervisor continually if not addressed. • Maintain tools used for installation to ensure they are in proper working condition and return tools at the end of work shift. • General cleanup of materials and debris. • Ability to work in a production environment where daily production goals are set, evaluated, and optimized • All other duties assigned by site leadership Qualifications • Experience with solar construction projects preferred but not required. • Prior experience using various tools that are required to install mechanical assemblies. • Ability to perform heavy lifting, pushing, pulling of material weighing 50 lbs. • Ability to squat, crawl and work in awkward positions and confined spaces. • Ability to stand and walk for extended periods of time. • Ability to work in various weather conditions, including extreme heat, cold, and precipitation. • Unrestricted use of hands, arms, shoulders, upper/lower back, visual acuity, depth, and color perception. • Self-motivated and takes initiative. • Ability to work well with others in a team environment. • Ability to meet attendance schedule with dependability and consistency. • Age 18+ • Proof of Identity and Employment Authorization McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
See More Details >>Entering the solar trade in Sulphur Springs, TX typically begins with specialized training and apprenticeship programs, which combine hands-on experience with technical education, allowing individuals to earn while they learn. These programs usually last about one to two years, requiring significant on-the-job training under experienced professionals. According to the U.S. Bureau of Labor Statistics, the solar industry employed 279,447 workers nationwide as of 2023, with a significant presence in Texas, and projects a 167% job growth since 2010. Apprentices in Sulphur Springs earn an average of $1,086 per week, with experienced professionals often earning over $54,432 annually. Vocational schools, industry associations, and local trade organizations help aspiring solar professionals find apprenticeship opportunities, leading to a career with strong earning potential and significant growth opportunities in the rapidly expanding solar energy sector.
