Entering the wind energy trade in Richland, WA, typically begins with specialized training and apprenticeships, combining hands-on experience with technical education. These programs, which last about one to two years, provide comprehensive training under experienced professionals. According to the U.S. Bureau of Labor Statistics, the wind energy sector is projected to grow by 60% from 2023 to 2033, with Richland, WA, emerging as a key regional hub for this growth. Apprentices in Richland earn an average of $654.50 per week, with experienced professionals often exceeding $888.50 per week. Training programs and partnerships with local wind energy companies offer aspiring wind energy technicians the opportunity to gain valuable skills and enter a field with strong earning potential and significant growth opportunities.
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. GENERAL SUMMARY Maintenance technician to perform routine repetitive maintenance service work and troubleshooting under general supervision. Individuals are expected to successfully complete company related training and OJT/OJE in order to perform routine periodic service functions for wind turbine periodic maintenance. Successful candidates are expected to be capable of performing the following: troubleshooting, routine repetitive type maintenance functions, such as greasing components, replacing auto grease canisters, grease cleanup, replacing oil filters, general torqueing, etc. Assigned tasks also include general housekeeping, materials stocking, and general support functions. Employees must fill out work order forms to document work and materials used. Must be prepared to work weekends or overtime as required. Employees work frequently in the wind turbines and are required to be physically fit and able to frequently climb ladders of 260 feet. Travel may be necessary to perform service support functions at other generation and industrial facilities. PRINCIPAL ACCOUNTABILITIES • Implement routine service functions of a repetitive nature including component greasing and grease cleanup. This includes replacement of auto-grease canisters, oil filters, etc. • Replace equipment cabinet filters, lubricating, and hydraulic oil filters. • Provide general facility building, shop, tools, and equipment cleanup. • Perform general functions as assigned in support of qualified wind turbine technician. • Implement general torqueing of structural nuts and bolts. • Maintain facilities and surrounding grounds at the equipment site. • Complete maintenance work order sheets to document maintenance work performed. • Perform miscellaneous troubleshooting on wind turbine. • Individuals may be assigned to drive forklift for purposes of pallet receiving or snow removal. REQUIRED EDUCATION & EXPERIENCE Requires a high school diploma or GED and two years’ experience working on wind turbines or heavy industrial maintenance. Completion of a 2-year trade school related to wind turbines or electrical and instrumentation can be substituted for experience. Completion of a six-month trade school related to wind turbines or electrical and instrumentation must be accompanied by one year of experience. Must maintain a valid Washington State driver’s license. This is a bargaining unit position and the hourly pay rate is: $35.67 Incentive Compensation This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals. Benefits Energy Northwest (EN) offers a highly competitive and substantial benefits package which allows qualifying employees (and their families) to enroll in medical, dental, vision, and basic life insurance. Other voluntary benefits may include flexible spending accounts, tuition reimbursement, supplemental life insurances, credit monitoring, and identity theft insurance. EN offers three retirement programs to qualifying employees including a matching 401(k) deferred compensation plan, the Washington State Pension Plan (PERS), and a 457(b) savings plan. Qualifying employees will also accrue 160 hours of personal time per year and nine paid holidays throughout the calendar year. We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability. EEO is the law, click here to learn more .
See More Details >>pspan style="font-size:12.0pt"spanspan style="font-family:#39;Times New Roman#39;, serif"bspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"What Timken makes possible begins with you./span/span/span/b/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif"spanspanspanspanspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"spanspanspanspanspanspanThose who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif" /span/span/span/span/span/span/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif"spanspanspanspanspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"spanspanspanspanspanspanA career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries and start helping our customers push the limits of what's possible in their world of motion./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/p p /p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Hamp;N Wind and Electric, a division of Timken Motor amp; Crane Services, is currently seeking a bWind Technician/b for the Pasco, Washington site. The role of the Wind Technician is to troubleshoot and diagnose electrical, mechanical, and hydraulic malfunctions and perform preventative maintenance on wind turbines. This position reports to the Field Service Supervisor./span/span/span/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"uspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Essential Responsibilities/span/span/span/u/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p ul lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform scheduled maintenance and general service on wind turbines/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Troubleshoot mechanical, hydraulic, and electrical issues/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform some diagnostic electrical analysis/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Assist in all areas of site operations/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Submit daily time and travel expenses accurately and on-time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform other skiilled and non-skilled job duties as assigned/span/span/span/span/span/span/span/span/li /ul pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"uspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Minimum Qualifications/span/span/span/u/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p ul lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"High school diploma or GED equivalent required/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Minimum three (3) years of hands-on mechanical experience required; five (5) years preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Three (3) years of wind technician experience preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Willing and able to travel 100% of the time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Driver’s License and clean driving record required; CDL preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Able to pass a DOT medical exam/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Ability to understand, perform, and retain various skill-related training on operational and safety procedures/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Ability to climb ladders unassisted and work on towers up to 350 feet/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Work indoors/outdoors in extreme heat/cold for extended periods of time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Frequently handle, move, and/or lift repetitive weight up to 50 lbs/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Self-initiative with a focus on quality of work and great customer service/span/span/span/span/span/span/span/span/li /ul pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"The yearly compensation for this role is $27.00 - $32.00 per hour and is commensurate on experience and education and could pay more or less than the posted range. /span/span/spanbspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black" /span/span/span/bspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Promotional opportunities are available upon skills development and mastery. Benefits start on your first day. Cost-sharing options for Medical, Dental, Vision. Company provided STD, LTD, and Basic Life Insurance with supplemental coverage available. 401(k) and/or Roth 401(k) participation and company match after one (1) month of employment plus quarterly Core Defined Contributions. Additional benefits such as: Work/Life Balance program, free Noom participation, and PayActiv Earned Wage Access. Ten paid holidays per year in addition to three weeks of Paid Time Off per year (pro-rated on hire date during first year); accrual rates increase with years of service./span/span/span/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Qualified candidates can apply for this position by clicking on the link located in the job posting at www.careers.timken.com. /span/span/span/span/span/span/span/p p /p pspan style="font-size:11.0pt"spanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"spanspanspan style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"All qualified applicants shall be treated equally according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law./span/span/span/span/span/span/span/span/p p /p pimg alt="Apply Today" src="https://rmkcdn.successfactors.com/18a19a98/94cbeb9d-130a-47eb-9750-c.jpg"/p pspan style="font-size:12.0pt"spanspan style="font-family:#39;Times New Roman#39;, serif"bspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"What Timken makes possible begins with you./span/span/span/b/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif"spanspanspanspanspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"spanspanspanspanspanspanThose who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif" /span/span/span/span/span/span/span/span/span/p pspan style="font-size:12.0pt"spanspanspanspanspanspanspanspan style="font-family:#39;Times New Roman#39;, serif"spanspanspanspanspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"spanspanspanspanspanspanA career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries and start helping our customers push the limits of what's possible in their world of motion./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/p p /p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Hamp;N Wind and Electric, a division of Timken Motor amp; Crane Services, is currently seeking a bWind Technician/b for the Pasco, Washington site. The role of the Wind Technician is to troubleshoot and diagnose electrical, mechanical, and hydraulic malfunctions and perform preventative maintenance on wind turbines. This position reports to the Field Service Supervisor./span/span/span/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"uspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Essential Responsibilities/span/span/span/u/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p ul lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform scheduled maintenance and general service on wind turbines/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Troubleshoot mechanical, hydraulic, and electrical issues/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform some diagnostic electrical analysis/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Assist in all areas of site operations/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Submit daily time and travel expenses accurately and on-time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Perform other skiilled and non-skilled job duties as assigned/span/span/span/span/span/span/span/span/li /ul pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"uspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Minimum Qualifications/span/span/span/u/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p ul lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"High school diploma or GED equivalent required/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Minimum three (3) years of hands-on mechanical experience required; five (5) years preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Three (3) years of wind technician experience preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Willing and able to travel 100% of the time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Driver’s License and clean driving record required; CDL preferred/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Able to pass a DOT medical exam/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Ability to understand, perform, and retain various skill-related training on operational and safety procedures/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Ability to climb ladders unassisted and work on towers up to 350 feet/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Work indoors/outdoors in extreme heat/cold for extended periods of time/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Frequently handle, move, and/or lift repetitive weight up to 50 lbs/span/span/span/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Self-initiative with a focus on quality of work and great customer service/span/span/span/span/span/span/span/span/li /ul pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"The yearly compensation for this role is $27.00 - $32.00 per hour and is commensurate on experience and education and could pay more or less than the posted range. /span/span/spanbspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black" /span/span/span/bspan style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Promotional opportunities are available upon skills development and mastery. Benefits start on your first day. Cost-sharing options for Medical, Dental, Vision. Company provided STD, LTD, and Basic Life Insurance with supplemental coverage available. 401(k) and/or Roth 401(k) participation and company match after one (1) month of employment plus quarterly Core Defined Contributions. Additional benefits such as: Work/Life Balance program, free Noom participation, and PayActiv Earned Wage Access. Ten paid holidays per year in addition to three weeks of Paid Time Off per year (pro-rated on hire date during first year); accrual rates increase with years of service./span/span/span/span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif" /span/span/span/span/p pspan style="font-size:11.0pt"spanspanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"span style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"Qualified candidates can apply for this position by clicking on the link located in the job posting at www.careers.timken.com. /span/span/span/span/span/span/span/p p /p pspan style="font-size:11.0pt"spanspan style="font-family:Calibri, sans-serif"span style="font-size:10.0pt"spanspanspan style="font-family:#39;Verdana#39;, sans-serif"span style="color:black"All qualified applicants shall be treated equally according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law./span/span/span/span/span/span/span/span/p p /p pimg alt="Apply Today" src="https://rmkcdn.successfactors.com/18a19a98/94cbeb9d-130a-47eb-9750-c.jpg"/p
See More Details >>System Support Specialist III Location: Richland, Washington/Remote Schedule: Regular Full Time Travel Required: No Clearance: Ability to Obtain About North Wind Solutions North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company's focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services. Position Purpose The North Wind Enterprise Application Services organization develops and maintains hundreds of custom and commercial-off-the-shelf software applications at the Hanford Site in Richland, WA. This is one of the largest environmental cleanup projects in the world, focused on river protection, habitat restoration, and environmental remediation. The enterprise is in the midst of a major modernization effort towards a more agile methodology. In this phase of the transformation, the organization must maintain current software development processes while implementing new, agile processes alongside them. About the Role In this context, the Systems Support Specialist is a technical writing and business process improvement role. The Systems Support Specialist provides support and works with the entire organization, assisting with various documentation assignments, technical writing and other project activities within the organization. The Systems Support Specialist will help drive this evolution by supporting the managers, project managers and software engineers with all phases of Information Technology work and deliverables. Key Responsibilities • Provide documentation support including development and writing of IT documents, analysis of the organization's documents and documentation process, and other activities related to IT documentation throughout the software development lifecycle. • Develop and maintain positive working relationships with the Information Management team and customers; communicate effectively, verbally and in writing, and exercise sound judgment and discretion. • Assist with all aspects of documentation within the projects and organization under the direction of the Information Management leadership team. Typical Duties And Responsibilities • Analysis and verification of all required IT project documentation. • Assist and initiate the writing of all software lifecycle documentation. • Business process analysis and creation of process flow charts, data flow diagrams, and system integration diagrams. • Assist and support Project Managers in customer and project meetings with requirements gathering and action tracking. • Assist with the writing of software application test scripts. • Assist and initiate the writing of user manuals. • Support document release process. • Support of required status reports and documents including weekly reports. • Perform all work safely and in compliance with environmental obligations using the core functions and core elements of the Integrated Safety Management System/Environmental Management System (ISMS/EMS). • The Systems Support Specialist will work directly with all levels of software engineers, project managers, managers, and software quality engineers. Requirements • Bachelor's Degree in business administration, communications, computer science or other relevant area of study. • 8+ years of experience as a technical writer. • 8+ years of technical editing experience. Preferred Qualifications • Experience using modern cloud collaboration environments such as Microsoft O365, Teams, and Sharepoint. • Experience developing process flow diagrams using Microsoft Visio or similar tools. • Hanford or DOE Complex Site work experience. • Experience working in a Nuclear Quality Assurance (NQA-1) or similar regulatory environment. • Familiarity with software application development and software lifecycle documentation. • Familiarity with software testing principles. Working Environment This position is primarily sedentary in nature. The work involves sitting most of the time, but may involve walking or standing for brief periods of time. The work may involve exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Benefits North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people. Equal Employment Opportunity North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status.
See More Details >>