Title: Maintenance Technician Looking for full-time, year-round, recession-proof work? As a maintenance technician in the residential property management field, you’ll have a consistent, secure job that enables you to work with your hands, help people, and solve problems. RPM maintenance technicians prepare apartments for new residents, make repairs in apartments of current residents, and perform routine maintenance in and around the community.This job and career path have advantages that you can’t find everywhere, even in other maintenance jobs, such as: Consistent work. The RPM industry is resilient, and as an RPM maintenance technician, you’ll have work even when COVID-19 guidelines result in closing down other industries, such as hospitality, restaurant, and retail. Also, you won’t experience seasonal lulls the way you might as HVAC contractor; construction worker; or other commercial maintenance specialists. Comprehensive benefits. With a job as an RPM maintenance technician, your needs are covered with a benefits package that includes health insurance, a 401(k), sick leave, and life insurance. RPM careers also offer paid holidays and vacations, and many provide rent reduction and tuition assistance. Range of work and knowledge. You’ll be trained and asked to fix problems with plumbing, electricity, heating, cooling, locks, carpentry, and more. Variety. No two days are alike. You’ll have different tasks in different apartments where you’ll interact with and help different people every day. Personal interaction. You’ll get to know the people you are helping in the community, and they’ll be thankful for what you do.A maintenance technician job is good for self-motivated problem-solvers who are eager to learn. The job may be especially well-suited for someone with technical school training or military, construction, contracting, or home repair experience. Companies tend to promote from within, so with some years of experience under your belt, you could become a regional maintenance manager for a portfolio of communities!Annual Base Salary Range*Entry level: $34,500 – $44,000Maintenance supervisor: $49,000 – $65,200Regional maintenance manager: $76,000 – $109,800Additional Earnings*Overtime and bonus pay: 6.7% – 11.4% of salaryHousing BenefitsSome employers offer rent reductions of 20% or more.* Source: CEL & Associates 2019 Real Estate Compensation Survey. These salary ranges are not reflective of every market and may be higher or lower depending on geographic area and employer. About the Company: National Apartment Association The National Apartment Association envisions a world where rental housing is a valued partner in every community. NAA is the leading voice for the rental housing industry and as a trusted partner, valued connector and a powerful advocate, we are committed to serving 145 state and local affiliates, over 91,000 members and more than 11 million apartment homes globally. We lead the way home. Company Size: 20 to 49 employees Industry: Other/Not Classified Founded: 0 Website: https://www.naahq.org/
See More Details >>Service Manager McMinnville, TN Summary: Leadership and motivation of HVAC & Plumbing Service Technicians. The Service Manager is responsible for all service areas within the given market(s). The Service Manager will directly manage all the things that encompass the Service Department, including but not limited to implementing company policies, aiding in the training of employees; planning, assigning, and directing work; overseeing performance of technicians; adhere to Core Values: Respect, Integrity, Commitment, & Positivity; evaluating employees; addressing complaints and resolving problems. General Duties and Responsibilities - (included, but not limited to): • Track and monitor Key Performance Indicators (KPI's) and review with Service Technicians on an individual basis against established goals. • Track manufacturer issues, callbacks, overtime, and work to maximize departmental efficiencies and minimize unassigned time. • Growth of Service Department revenue through maximization of technician billable time and promotion and monitoring of accessory sales and ensuring technicians are trained on new technology. • Promote and monitor Maintenance Agreement sales and establish regular meetings with the Maintenance Coordinator. • Establish and maintain clear lines of communication with technicians, dispatch, salesmen, and management. • Coordinates with dispatch, maintenance, and management to establish target bookings per day both short term (daily) and long term (weekly/monthly). Establish minimum Maintenance units for future bookings taking into consideration forecasted weather and anticipated demand and service technician availability. Calculate and monitor average maintenance times per unit to ensure that maintenance bids are correctly estimated. • Maintain the On Call and After-hours Technician schedule to ensure there is adequate primary and backup availability for after-hours and emergency service. • Provide direct oversight and supervision of employees performing field service, installation, and customer service work. Utilize customer service skills to respond to elevated customer calls and offer customer issue resolution. • Develop, coach, mentor, and motivate technicians, manage workload, and resource allocation, execute performance reviews, institute corrective actions, and support resources through training and development. • Complete all tasks given by management, including but not limited to service calls, maintenance calls, and all other field and office duties. • Attend daily huddles to report the number of calls on the board for the day. • Assist with quoting repairs when needed. • Maintain 85% for collection rates. • Ensure technicians complete system evaluations and provide 5-star customer service. • Ensure that maintenance is scheduled. • Weekly one-on-one meetings with all technicians. • Assisting technicians with call issues. • Ensuring that timesheets are reviewed daily submitted to payroll on a timely basis. • Manage service technicians time for efficiency, making sure they complete jobs in a timely manner, and our dispatch to their next call. • Ensure that technicians debrief after each call. • Assist with customer issues. • Monitor and ensure that payments and warranty parts are processed in a timely manner. • All other duties as assigned by the Sr. Leadership Team. Education/Experience/Skills: Minimum of 5 years of HVAC Residential and Commercial Service or Supervision experience is required. Heavy on HVAC Technical experience and Refrigeration experience is desirable. A 2- or 4-year degree from an accredited trade school, college, or university is preferred. Computer proficiency is required, including Microsoft Office (Excel, Outlook, Word) and Apple mobile devices. Licenses or Certifications Required: • NATE • EPA • TN Driver's License and insurability requirements apply. Physical/Mental/Visual Requirements: Requires frequent standing, walking, climbing, use of manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near/far vision, color definition, hearing, and speech. Frequently lifts and carries up to 30 pounds. Occasionally sits, kneels, bends, steps up/down and/or reaches above shoulder. Occasionally lifts and carry 31-60 pounds. Requires concentrated mental and visual attention more than 50% of the time for monitoring terminals and entering data. Physical Working Conditions: Continuously works inside, closely with others, around moving equipment, exposed to noise/vibrations. Occasionally, it works outside, exposed to excessive cold/heat, excessive humidity/dampness and operates moving equipment or vehicles. Rarely work alone, exposed to dust/dirt/pollen, water, chemicals/ solvents/detergents/cleaners. Walks on uneven surfaces or climbs ladders. Hazards may include back injury. All candidates are required to undergo a pre-employment background check, drug screening and must have a valid driver's license. If you have questions our recruiter can be contacted at 615-653-1090 call/text. Our office is located at 4127 Manchester Highway McMinnville TN. Service Manager McMinnville, TN Summary: Leadership and motivation of HVAC & Plumbing Service Technicians. The Service Manager is responsible for all service areas within the given market(s). The Service Manager will directly manage all the things that encompass the Service Department, including but not limited to implementing company policies, aiding in the training of employees; planning, assigning, and directing work; overseeing performance of technicians; adhere to Core Values: Respect, Integrity, Commitment, & Positivity; evaluating employees; addressing complaints and resolving problems. General Duties and Responsibilities - (included, but not limited to): • Track and monitor Key Performance Indicators (KPI's) and review with Service Technicians on an individual basis against established goals. • Track manufacturer issues, callbacks, overtime, and work to maximize departmental efficiencies and minimize unassigned time. • Growth of Service Department revenue through maximization of technician billable time and promotion and monitoring of accessory sales and ensuring technicians are trained on new technology. • Promote and monitor Maintenance Agreement sales and establish regular meetings with the Maintenance Coordinator. • Establish and maintain clear lines of communication with technicians, dispatch, salesmen, and management. • Coordinates with dispatch, maintenance, and management to establish target bookings per day both short term (daily) and long term (weekly/monthly). Establish minimum Maintenance units for future bookings taking into consideration forecasted weather and anticipated demand and service technician availability. Calculate and monitor average maintenance times per unit to ensure that maintenance bids are correctly estimated. • Maintain the On Call and After-hours Technician schedule to ensure there is adequate primary and backup availability for after-hours and emergency service. • Provide direct oversight and supervision of employees performing field service, installation, and customer service work. Utilize customer service skills to respond to elevated customer calls and offer customer issue resolution. • Develop, coach, mentor, and motivate technicians, manage workload, and resource allocation, execute performance reviews, institute corrective actions, and support resources through training and development. • Complete all tasks given by management, including but not limited to service calls, maintenance calls, and all other field and office duties. • Attend daily huddles to report the number of calls on the board for the day. • Assist with quoting repairs when needed. • Maintain 85% for collection rates. • Ensure technicians complete system evaluations and provide 5-star customer service. • Ensure that maintenance is scheduled. • Weekly one-on-one meetings with all technicians. • Assisting technicians with call issues. • Ensuring that timesheets are reviewed daily submitted to payroll on a timely basis. • Manage service technicians time for efficiency, making sure they complete jobs in a timely manner, and our dispatch to their next call. • Ensure that technicians debrief after each call. • Assist with customer issues. • Monitor and ensure that payments and warranty parts are processed in a timely manner. • All other duties as assigned by the Sr. Leadership Team. Education/Experience/Skills: Minimum of 5 years of HVAC Residential and Commercial Service or Supervision experience is required. Heavy on HVAC Technical experience and Refrigeration experience is desirable. A 2- or 4-year degree from an accredited trade school, college, or university is preferred. Computer proficiency is required, including Microsoft Office (Excel, Outlook, Word) and Apple mobile devices. Licenses or Certifications Required: • NATE • EPA • TN Driver's License and insurability requirements apply. Physical/Mental/Visual Requirements: Requires frequent standing, walking, climbing, use of manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near/far vision, color definition, hearing, and speech. Frequently lifts and carries up to 30 pounds. Occasionally sits, kneels, bends, steps up/down and/or reaches above shoulder. Occasionally lifts and carry 31-60 pounds. Requires concentrated mental and visual attention more than 50% of the time for monitoring terminals and entering data. Physical Working Conditions: Continuously works inside, closely with others, around moving equipment, exposed to noise/vibrations. Occasionally, it works outside, exposed to excessive cold/heat, excessive humidity/dampness and operates moving equipment or vehicles. Rarely work alone, exposed to dust/dirt/pollen, water, chemicals/ solvents/detergents/cleaners. Walks on uneven surfaces or climbs ladders. Hazards may include back injury. All candidates are required to undergo a pre-employment background check, drug screening and must have a valid driver's license. If you have questions our recruiter can be contacted at 615-653-1090 call/text. Our office is located at 4127 Manchester Highway McMinnville TN.
See More Details >>HVAC Residential Installer Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring skilled HVAC Residential Installers! Roscoe Brown HVAC Residential Installer Benefits: • Up to $5,000 sign on bonus based off experience • Company supplied uniforms • Medical, Dental, & Vison Insurance • Additional employee benefits with Aflac • 401K with company match • Company paid life insurance policy • Paid time off • Employee Discounts through various company partnerships • Work van/truck provided & dispatch from home along with company gas card • Tool payment accounts • Company paid iPhone • Company wide events and celebrations • Endless opportunities for learning & leadership growth • & more! The ideal HVAC Residential Installer: • Ability to successfully install and lead a team to complete a successful installation. • Desire to work daily to ensure our customers have healthy home and living conditions. • Skilled communicated that educates and helps customers to make informed and confident buying decisions. • Willingness to always go above and beyond with customer service. • Maintains company core values in each work environment - positivity, respect, integrity, and commitment. • Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians. Requirements for HVAC Residential Installer - (included, but not limited to): • Maintain proper stock, parts, tools, and safety equipment in the vehicle. • Organize and document all equipment needed for each scheduled job. • Ability to communicate with customers to ensure they can understand the work being completed while also giving them ability to make the right decision for their system. • Attention to detail with ability to read install requirements, cut materials and always think of ways to do the job better and more efficient. • Determine material needed for each installation project you are assigned to. • Independent and able to work in a timely manner, with a goal to always work to ensure the job is done correctly the first time. • Ability to follow written and verbal directions as given by managers and leadership. • Excellent customer service skills with customers and office staff. All candidates are required to undergo a pre-employment background check, drug screening and must have a valid driver's license. If you have questions our recruiter can be contacted at 615-653-1090 call/text. Our office is located at 4127 Manchester Highway McMinnville, TN. Our lead HVAC Residential Installers will be able to take their trucks/vans home and will be dispatched from there. HVAC Residential Installer Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring skilled HVAC Residential Installers! Roscoe Brown HVAC Residential Installer Benefits: • Up to $5,000 sign on bonus based off experience • Company supplied uniforms • Medical, Dental, & Vison Insurance • Additional employee benefits with Aflac • 401K with company match • Company paid life insurance policy • Paid time off • Employee Discounts through various company partnerships • Work van/truck provided & dispatch from home along with company gas card • Tool payment accounts • Company paid iPhone • Company wide events and celebrations • Endless opportunities for learning & leadership growth • & more! The ideal HVAC Residential Installer: • Ability to successfully install and lead a team to complete a successful installation. • Desire to work daily to ensure our customers have healthy home and living conditions. • Skilled communicated that educates and helps customers to make informed and confident buying decisions. • Willingness to always go above and beyond with customer service. • Maintains company core values in each work environment - positivity, respect, integrity, and commitment. • Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians. Requirements for HVAC Residential Installer - (included, but not limited to): • Maintain proper stock, parts, tools, and safety equipment in the vehicle. • Organize and document all equipment needed for each scheduled job. • Ability to communicate with customers to ensure they can understand the work being completed while also giving them ability to make the right decision for their system. • Attention to detail with ability to read install requirements, cut materials and always think of ways to do the job better and more efficient. • Determine material needed for each installation project you are assigned to. • Independent and able to work in a timely manner, with a goal to always work to ensure the job is done correctly the first time. • Ability to follow written and verbal directions as given by managers and leadership. • Excellent customer service skills with customers and office staff. All candidates are required to undergo a pre-employment background check, drug screening and must have a valid driver's license. If you have questions our recruiter can be contacted at 615-653-1090 call/text. Our office is located at 4127 Manchester Highway McMinnville, TN. Our lead HVAC Residential Installers will be able to take their trucks/vans home and will be dispatched from there.
See More Details >>