Description POSITION PURPOSE: The Supervisor – IT Infrastructure (Supervisor – Information Technology Infrastructure) role is to supervise and ensure the efficient operation of the company’s networks, client servers, databases, and equipment. This includes supervising the IT staff responsible for monitoring and diagnosing network and server system problems. The Supervisor – IT Infrastructure will also work closely with the other functional IT Team Management in order to identify, recommend, develop, implement, and support cost-effective technology solutions. All duties are to be performed in accordance with departmental, Wind Creek Bethlehem LLC (“Wind Creek”) and PGCB policies, practices, and procedures. QUALIFICATIONS AND PHYSICAL/MENTAL REQUIREMENTS: Minimum Employment Requirements: • 18 years of age, proof of authorization/eligibility to work in the United States. • High School diploma or equivalent. • Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. • Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. • Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards. • Maintain consistent adherence to Wind Creek’s customer service standards. • Must be able to work varied shifts, including weekends and holidays. Specific Position Requirements: • Bachelor’s Degree in Related Field four (4) years in an infrastructure and network support capacity; OR six (6+) years’ experience in an infrastructure and network support capacity. • Experience and/or familiarity with the following or similar technologies is preferred: Windows Server/Windows 11, SCCM, SANs - Pure Storage, Cisco Switches Cisco UCSX - 8, Broadcom VMware, Avamar/Veeam Data Backup Software SQL • Four (4) or more years working knowledge and experience with SAN technology (including EMC and Pure Storage SAN’s). • Proven experience in IT infrastructure planning and development. • Knowledge of computer maintenance, software support, network design, cabling, communications, and hardware selections installation. • Strong interpersonal and communication skills. • Proficient with Excel and PowerPoint. • Ability to self-manage. • Excel at problem-solving and planning. • Highly organized and ability to prioritize complex projects. • Ability to multi-tasking. • Physical ability to access all areas of the property. • Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. • Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. • Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned. • Ability to work with others, communicate well, receive direction; review your own work. • Maintain a positive attitude toward work and interface with guests in a friendly and polite manner. • Ability to address stressful situations with clients with dignity and the utmost tact and politeness. • Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives. • Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required. POSITION RESPONSIBILITIES: • Supervises the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, operating systems, and associated hardware. • Complies with all gaming statutory obligations and company policy. • Ensures the efficient utilization of IT resources – including personnel and equipment – within the team. • Supports users with technical advice and problem resolution. • Makes recommendations for the improvement and growth of the network and infrastructure IT systems. • Makes recommendations on products, services, protocols, and standards in support of infrastructure procurement and development efforts. • Monitors the utilization of all networks to detect potential errors or problems and provides necessary prevention guidelines. • Assists the Director – Info Technology (Director – Information Technology) (“Director – IT”) in assuring all capital expenditure equipment and services are budgeted, scheduled on a fiscal basis, requested with proper justification and written for the approval of senior management. • Assists with personal computer-related programming issues and projects as requested by the Director – IT. • Maintains all records and documentation relating to the physical structure of the local and wide area networks including site plans. • Assigns and monitors work of infrastructure team, providing technical and analytical support and direction. • Maintains confidentiality; Works cooperatively with all levels of staff. • Serves as liaison between technical and non-technical teams to ensure all project targets and requirements are met. • Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same. • Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews. • Maintains an open-door policy and addresses all team member issues and/or concerns in a timely manner. • Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position. • Must read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. • Other duties & responsibilities as assigned. ESSENTIAL JOB FUNCTIONS: • Ability to meet Specific Position Requirements and perform Position Responsibilities for this position. • Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well. • Ability to be alert to customer needs to remedy or present a solution to a question, service request or service breakdown. • Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly. • Ability to maintain standards despite pressing deadlines; to do work right the first time. • Ability to act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices. • Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce. • Ability to develop a rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others. • Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit. • Able to demonstrate a high level of service delivery-to do what is necessary to ensure customer satisfaction, deal with service failures and prioritize customer or client needs. Original job Supervisor-IT Infrastructure posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
See More Details >>Description The primary responsibility of the Manager – Conference Sales is to oversee on property Banquet Event execution to ensure group sales, catering and banquet events are delivered at high standard of quality and efficiency. POSITION RESPONSIBILITIES: • Execution of group details including food and beverage, hotel room rooming needs, amenities, special requests, and other details pertinent to meeting and exceeding client expectations. • Act in collaboration with Manager - Sales for re-booking of future events. • Participate in key site inspections and client events. • Establish direct efforts to achieve individual room night goal. • Generate proposals for RFP’s for space only business. • Negotiate contracts for space only business. • Identify priority markets and accounts. • Develop active communication and close rapport with CVB, Planner Associations and sources of other sales information. • Take responsibility of specified accounts or markets. • Executive Sales Trips beneficial to specific market segment. • Participate in key industry events and tradeshows. • Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same. • Manage staff and organize department functions in accordance with company guidelines. • Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. • Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed. • Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments. • Work on actual project or service to help achieve the objectives of the department. • Evaluate information to render an opinion or take action based on that information that will impact the department or function. • Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). • Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. • Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. • Interview and make recommendation of candidates for new hire. • Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline. • Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews. • Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner. • Conducts skip level meetings with departmental management and line level staff. • Conducts divisional/departmental staff meetings at least once per month. • Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position. • Must read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. • Authority to issue a complimentary in accordance with Wind Creek’s Comp Matrix. Minimum Employment Requirements: • 18 years of age, proof of authorization/eligibility to work in the United States, • High School Diploma or equivalent. • Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. • Interpersonal skills with focused attention to guest needs to deal effectively with all business contacts. • Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards. • Maintain consistent adherence to Wind Creek’s customer service standards. • Work varied shifts, including weekends and holidays. Specific Position Requirements: • Bachelor’s Degree in related field. • OR Three (3) – Five (5) years’ of relevant management experience. • Two years (2) of previous hotel sales experience in a 4-5 star hotel/resort required. • Established relationships in the NY, NJ and Philadelphia Corporate Meetings Market preferred • Must be proficient in PC software (Windows, Excel, MS Word, Delphi). • Physical ability to access all areas of the property. • Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. • Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. • Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned. • Ability to work with others, communicate well, receive direction; review your own work. • Maintain a positive attitude toward work and interface with guests in a friendly and polite manner. • Ability to address stressful situations with clients with dignity and the utmost tact and politeness. • Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives. Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required. Original job Manager - Conference Services posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
See More Details >>Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations. As a Starbucks Shift Supervisor, you will play a key role in the daily operations of our Starbucks store located at Wind Creek Casino . You will lead a team of baristas, ensuring exceptional customer service, product quality, and a welcoming atmosphere. Your responsibilities will include supervising shifts, training and coaching team members, and maintaining operational standards. If you're passionate about coffee, teamwork, and providing an excellent customer experience, we'd love to have you on our team. WHAT YOU'LL DO: • Team Leadership: Lead by example, fostering a positive and inclusive work environment. Supervise shifts and delegate tasks to ensure smooth operations. • Customer Service: Provide outstanding customer service by greeting and assisting customers, taking and preparing orders, and addressing customer inquiries and concerns. • Product Quality: Ensure the highest standards of coffee and food quality. Oversee the preparation of beverages and food items, adhering to Starbucks recipes and guidelines. • Training and Development: Train new baristas on company policies, procedures, and customer service standards. Provide ongoing coaching and feedback to team members. • Inventory Management: Assist in managing inventory levels, including ordering supplies and managing stock rotation. • Cash Handling: Handle cash and operate the cash register accurately. Ensure cash-handling policies and procedures are followed. • Safety and Sanitation: Maintain a clean and safe store environment. Follow health and safety guidelines, including food safety practices. • Shift Scheduling: Assist the Store Manager in creating and managing shift schedules, ensuring appropriate coverage during peak hours. • Administrative Tasks: Complete paperwork, reports, and administrative tasks as required. WHAT YOU'LL NEED: • High school diploma or equivalent. • Previous experience in a supervisory or leadership role, preferably in a coffee shop or restaurant setting. • Passion for coffee and a strong knowledge of Starbucks products and standards (Starbucks Barista Certification is a plus). • Excellent interpersonal and communication skills. • Strong problem-solving abilities and the ability to handle customer concerns with professionalism. • Ability to work in a fast-paced environment, multitask, and handle pressure effectively. • Availability to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: • Standing for extended periods. • Lifting and carrying up to 30 pounds. • Bending, stooping, and reaching. WHY SHOULD YOU APPLY: • Competitive salary • Paid time off • Medical benefits • Meal discounts • Excellent training • Career growth • Fantastic culture and work environment! • Flexible schedules Villa Restaurant Group is an Equal Employment Opportunity Employer. IND1
See More Details >>Entering the wind trade in Bethlehem, PA typically begins with specialized training and education, combining theoretical knowledge with practical skills. This training often lasts several months to a couple of years, preparing individuals for roles such as wind turbine technicians or offshore wind specialists. According to the U.S. Bureau of Labor Statistics, the wind energy sector is projected to grow by 60% from 2023 to 2033, with Bethlehem, PA, seeing a significant increase in job opportunities. Wind energy professionals in Bethlehem earn an average weekly wage of $1,186.25, with experienced technicians potentially earning over $64,000 annually. Educational institutions, industry associations, and training programs offer pathways to enter this growing field, leading to a career with competitive compensation and the chance to contribute to the renewable energy transition.
