HVAC Service Coordinator / CSR / Dispatcher Status: Full-Time, Hourly Non-Exempt Pay: $21?$25 per hour (based on experience) Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Employee Discounts, Referral Program, and Other Voluntary Coverage Why Work With Us? At our core, we?re a community ? not just a workplace. We combine the close-knit support of a family business with the stability, resources, and benefits of a large organization. Here, you?ll feel valued for the contributions you make every day, supported by teammates who care, and encouraged to grow through career-building advancement opportunities. You?ll never feel like just a number ? instead, you?ll enjoy the security of a stable, growing company that?s truly invested in your success. Joining our team means: • Family Environment: A supportive, people-first culture where you?re valued and respected. • Meaningful Work: You make things happen! Your work keeps everything running smoothly and ensures every customer feels valued, supported, and cared for?making a genuine difference in their comfort and peace of mind each day. • Growth & Learning: Mentorship and development opportunities to build your skills and advance your career. • Work-Life Balance: We believe in working hard, celebrating success, and maintaining a healthy balance along the way. • Shared Values: Integrity, reliability, safety, and teamwork are at the heart of everything we do. • Community Involvement: We believe in giving back?whether through local events, volunteer initiatives, or supporting community organizations, we take pride in making a positive impact where we live and work. • Perks & Appreciation: Enjoy employee discounts, company events, and recognition programs that celebrate your hard work and dedication. What You?ll Do As an HVAC Service Coordinator, you?re the heartbeat of our daily operations ? connecting customers with solutions and keeping everything on track. You?ll use communication, organization, and problem-solving skills to deliver an exceptional customer experience from the very first call. In this role, you will: • Connect with customers by phone, email, and in person ? answering questions, scheduling service, and making every interaction a great one. • Collaborate across teams ? working closely with Service Managers, Customer Care, and field technicians to keep operations running smoothly. • Orchestrate the day?s success ? match the right technician to each job so customers get fast, expert service and the day stays on track. • Support growth through proactive outreach ? following up with customers, sharing promotions, and helping expand our HVAC customer base. • Stay organized and accurate by maintaining detailed customer records and technician schedules in our software systems. • Champion customer satisfaction through timely follow-ups and genuine relationship-building. What You?ll Bring You?re a natural communicator, a problem-solver, and someone who finds satisfaction in keeping things running smoothly. You thrive in a fast-paced environment, stay cool under pressure, and genuinely care about helping others ? both customers and coworkers. Here?s what helps you shine in this role: • Experience that counts: 2+ years in customer service, coordination, or dispatching (HVAC or home services experience a plus). • Comfortable with Technology: You easily adapt to software and digital tools that keep our team and customers connected while helping you stay organized and efficient. • Excellent communication: You know how to listen actively, express empathy, and clearly share information with customers and teammates. • Detail-driven mindset: You take pride in accuracy, organization, and getting things right the first time. • Calm under pressure: When challenges come up, you respond professionally, find solutions, and keep things moving. • Team player attitude: You?re dependable, collaborative, and always ready to jump in and help where needed. • Eagerness to grow: You?re excited to learn, take feedback, and keep building your skills. Ready to Join Us? If you?re an organized communicator who loves helping people and thrives in a fast-paced environment, this is your opportunity to grow your career and make an impact every day. Apply today and become part of a team that?s dedicated to delivering comfort, quality, and care ? to our customers and our employees alike. The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, staffing changes, workload or technical development.)
See More Details >>HVAC Technician Pay: $20 - $40/hr + Commission Opportunites Auchinachie Plumbing, Heating, Air Conditioning, Water & Air Purification is customer-focused plumbing, heating and air-conditioning, and water treatment systems company that was originally started in 1906. Located in Binghamton, NY, we employ highly trained people whose goal is to make our company the best service company in Upstate New York. Due to our explosive growth, we're seeking HVAC Technicians to join our team! What we offer: • Our top performers are among the highest paid technicians in Upstate New York. You’ll have unlimited earning potential. • Company supplied, take it home at night, new and safe, super-cool company truck. • Medical Insurance -- health, dental, vision, life insurance, short-term and long-term disability. • State of the art tools, parts and supplies. • 401k Plan with a company match. • A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Auchinachie Services. Primary Duties and Responsibilities: • Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc. • Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc. • Obtains the customer’s approval for work and obtains payment on-site as appropriate. • Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always. • Assumes responsibility for trucks, diagnostic tools, and uniforms. • Serves as a teacher and leads by example to apprentices on the job site. • Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate. • Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality. • Establish a sound positive work relationship with all members of the Auchinachie team. Must be able to listen and implement all suggested feedback received. Required Skills and Abilities: • Prior heating and/or cooling experience in a residential capacity. • Ability to prioritize tasks and communicate with customers. • Demonstrated excellent communication conflict resolution and interpersonal skills. • Demonstrated ability to work as an effective team member and pitch in as needed. • Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required. • Must be able to work on a ladder. • Must be able to lift 50 pounds. Education and Experience: • High School diploma or GED • Minimum of three years field experience and formal training, as well as EPA certification. • Valid, clean driver’s license. • Professional set of tools. • Physical ability to perform all requirements associated with this position. #HP1 Job Type: Full-time Pay: $20.00 - $40.00 per hour Benefits: • 401(k) • 401(k) 4% Match • 401(k) matching • Company truck • Dental insurance • Employee assistance program • Employee discount • Fuel card • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Relocation assistance • Tools provided • Vision insurance Work Location: On the road
See More Details >>Auchinachie Plumbing, Heating, Air Conditioning, Water & Air Purification is customer-focused plumbing, heating and air-conditioning, and water treatment systems company that was originally started in 1906. Located in Binghamton, NY, we employ highly trained people whose goal is to make our company the best service company in Upstate New York. Due to our explosive growth, we're seeking HVAC Service Technician Apprentices_ to join our team!_ What we offer: Our top performers are among the highest paid technicians in Upstate New York. You’ll have unlimited earning potential.Company vehicle, gas card, cell phone, and tablet401(k) with Company MatchHigh-quality, Affordable Medical, Dental, and Vision InsuranceHealth Savings Account with company contributionsCompany Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability InsurancePaid HolidaysPaid Time Off (PTO)Parental LeaveTuition reimbursementSpecial deals/Discounts on a variety of services and entertainmentTool accountSafety shoe reimbursementFamily & friends discounts on servicesYearly Performance ReviewsA family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Auchinachie Services. Primary Duties and Responsibilities: Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.Obtains the customer’s approval for work and obtains payment on-site as appropriate.Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.Assumes responsibility for trucks, diagnostic tools, and uniforms.Serves as a teacher and leads by example to apprentices on the job site.Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.Establish a sound positive work relationship with all members of the Auchinachie team. Must be able to listen and implement all suggested feedback received. Required Skills and Abilities: Ability to prioritize tasks and communicate with customers.Demonstrated excellent communication conflict resolution and interpersonal skills.Demonstrated ability to work as an effective team member and pitch in as needed.Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.Must be able to work on a ladder.Must be able to lift 50 pounds. Education and Experience: High School diploma or GEDMinimum of three years field experience and formal training, as well as EPA certification.Valid, clean driver’s license.Professional set of tools.Physical ability to perform all requirements associated with this position. Job Type: Full-time Pay: Up to $20.00 per hour Benefits: 401(k)401(k) 4% Match401(k) matchingCompany truckDental insuranceEmployee assistance programEmployee discountFuel cardHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRelocation assistanceTools providedVision insurance Schedule: Monday to FridayOn callOvertimeWeekends as neededYear round work Supplemental Pay: Commission payOvertime payPerformance bonus Experience: HVAC: 1 year (Preferred) License/Certification: EPA Certification (Required) Work Location: On the road We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See More Details >>Embarking on a career in the HVAC trade in Binghamton, NY, often begins with an apprenticeship, blending hands-on experience and classroom instruction, allowing individuals to earn while they learn. Apprenticeships typically last four to five years, requiring extensive training under licensed professionals. According to the U.S. Bureau of Labor Statistics, there are 40,670 HVAC professionals nationwide, with a projected 6% job growth from 2022 to 2032. In Binghamton, NY, apprentices earn an average of $1,155 per week, with experienced professionals often surpassing $57,300 annually. Trade schools, unions, and platforms like Gild help aspiring HVAC technicians find apprenticeship opportunities, leading to a rewarding career with strong earning potential.
